Customer Success Foundations / with Robbie Kellman Baxter.

Format:

Video

Author/Creator:

Kellman Baxter, Robbie, speaker.

Contributor:

linkedin.com (Firm)

Language:

English

Genre:

Instructional films.

Educational films.

Physical Description:

1 online resource

Place of Publication:

Carpenteria, CA : linkedin.com, 2024.

System Details:

Latest version of the following browsers: Chrome, Safari, Firefox, or Internet Explorer. Adobe Flash Player Plugin. JavaScript and cookies must be enabled. A broadband Internet connection.

digital

Summary:

Gain the foundational knowledge and skills that you need to succeed in Customer Success.

Customer Success is one of the most rapidly expanding and transforming professions in today's business landscape. In this course, Robbie Kellman Baxter-author of The Membership Economy and The Forever Transaction-offers you a deep understanding of the Customer Success (CS) role. Explore the definition of CS, its evolution, and the latest best practices shaping the industry. Through a comprehensive "day in the life" overview, experience the typical responsibilities and challenges faced by CS professionals. Plus, discover essential strategies to excel in your role, build strong relationships with customers, and foster support and collaboration within your organization and among your peers. By the end of this course, you'll be equipped with the knowledge and tools necessary to thrive in the dynamic world of Customer Success.

Participant:

Presenter: Robbie Kellman Baxter

Notes:

10/31/202412:00:00AM

Access Restriction:

Restricted for use by site license.