1 option
AI Chatbots : The Good, The Bad, and The Ugly / by James Crowder.
Springer Nature Synthesis Collection of Technology Collection 13 (2024) Available online
View online- Format:
- Book
- Author/Creator:
- Crowder, James, author.
- Series:
- Synthesis Lectures on Engineering, Science, and Technology, 2690-0327
- Language:
- English
- Subjects (All):
- Computational intelligence.
- User interfaces (Computer systems).
- Human-computer interaction.
- Technological innovations.
- Application software.
- Natural language processing (Computer science).
- Computational Intelligence.
- User Interfaces and Human Computer Interaction.
- Innovation and Technology Management.
- Computer and Information Systems Applications.
- Natural Language Processing (NLP).
- Local Subjects:
- Computational Intelligence.
- User Interfaces and Human Computer Interaction.
- Innovation and Technology Management.
- Computer and Information Systems Applications.
- Natural Language Processing (NLP).
- Physical Description:
- 1 online resource (xii, 165 pages) : illustrations
- Edition:
- 1st ed. 2024.
- Place of Publication:
- Cham : Springer Nature Switzerland : Imprint: Springer, 2024.
- Summary:
- This book explores the subject of artificial psychology from the standpoint of how online Chatbots have infiltrated and affected societies and the world in general. The book explores the psychological effects of depending on an online entity for our needs – even if it’s a reminder of scheduled events. The author provides insight into the notion of human-Chatbot exchanges, understanding, and false emotions both from the Chatbot and from the human. He goes on to investigate and discuss the dangers of too much reliance on technology that learns from a variety of sources and how some sources can negatively influence Chatbots, and by doing so, negatively affect people. The book also discusses human-Chatbot interactions and the natural language interface(s) required to respond adequately to humans. Lastly, the author explores the notion of ethical considerations for people, based on their interactions with Chatbots, including information based on cultural differences between different regions of the world.
- Contents:
- Introduction
- Section I: The Rise of the Chatbot
- What is a Chatbot
- Categories of Chatbots
- Chatbots and the need for connectivity
- Do They Fill a Need in Society
- Section II: Chatbots: The Good
- Chatbots like SIRI: Your Digital Assistant
- Chatbots for casual interactions
- Chatbots that analyze data and provide valuable information
- Section III: Chatbots: The Bad
- Microsoft’s 2016 Chatbot – What Went Wrong
- Examples of Issues with Chatbots over the last Few Years
- When is human-AI interaction appropriate and when is it inappropriate
- Section IV: Chatbots: The Ugly
- Inherent Bias in Chatbots: Is it Possible to Create an AI Entity without any Bias
- What Happens when a Chatbot Gives Detrimental Advice: Who’s Responsible
- Can we rely on Companies that Create Chatbots to act Responsibly
- Section IV: Future of Chatbots
- What does the Future of Chatbots Look Like
- Can Future AI Entities show Love and Compassion and Should They
- Conclusion.
- Notes:
- Includes bibliographical references and index.
- ISBN:
- 3-031-45509-6
The Penn Libraries is committed to describing library materials using current, accurate, and responsible language. If you discover outdated or inaccurate language, please fill out this feedback form to report it and suggest alternative language.