Human-Centered Leadership in Healthcare : Evolution of a Revolution / Kay Kennedy, Lucy Leclerc, and Susan Campis.

Format:

Book

Author/Creator:

Kennedy, Kay, author.

Leclerc, Lucy, author.

Campis, Susan, author.

Language:

English

Subjects (All):

Health services administration.

Physical Description:

1 online resource (206 pages)

Edition:

1st ed.

Place of Publication:

New York, New York : Morgan James Publishing, [2022]

Summary:

A healthcare leader's guide to changing culture by embracing this secret....it starts with the leader but it's not about them.

Contents:

Intro

Title

Copyright

Table of Contents

Acknowledgments

Foreword

Preface

A Few Words About This Book

Part I: A New Model of Leadership-It's COMPLEX

Chapter 1: Recognizing Humanity in a Complex World

The Intent

Chapter 2: Show Me the Evidence

The Wind

The Research Journey

Constructivist Grounded Theory

The Nuts and Bolts

Implications for Nurse Leaders

Part II: It Starts with You

Chapter 3: The Human at the Center: The Journey to Self-Awareness

To Know Thyself

The Powerful Pursuit of Self-Awareness

The Four Self-Awareness Archetypes

Chapter 4: The Importance of Self-Care and Self-Compassion in a World Full of Burnout

So, What's the Difference Between Stress and Burnout?

Self-Care and the Art of Resiliency

Self-Care Versus Self-Compassion: The Chicken or the Egg?

Chapter 5: Two Tigers, a Mouse, and a Strawberry: The Art of Mindfulness

Mindfulness Begins with the Breath (or the Lipstick)

Mindfulness Versus Multitasking: Truth be Told

Being a Mindful Leader

Part III: It's Not About You

Chapter 6: But It's Not About You!

Exemplar

Embodying an Awakener: Motivator, Mentor, Coach, Architect, and Advocate

Embodying a Connector: Collaborator, Supporter, Edgewalker, Engineer, Authentic Communicator

Embodying an Upholder: Personally Well, Mindful, Others-Oriented, Emotionally Aware, and Socially and Organizationally Aware

Chapter 7: The Awakener: Developing a Culture of Excellence

Who is the Awakener?

Motivator

Mentor

Coach

Architect

Advocate

The Awakener Meets Complexity

Outcomes Resulting from a Culture of Excellence

Practical Ways to Influence a Culture of Excellence

Create Individual Development Plans

Celebrate Certified Nurses Day

Develop a Peer Coaching Program.

Implement Visual Management Boards to Follow Quality Outcomes

Recognize a Just Culture is a Safe Culture

Chapter 8: The Connector: Creating a Culture of Trust

Who is the Connector?

Collaborator

Supporter

Edgewalker

Engineer

Authentic Communicator

The Connector Meets Complexity

Outcomes Resulting from a Culture of Trust

Practical Ways to Influence a Culture of Trust

Embrace AACN's Standards for a Healthy Work Environment

Chapter 9: The Upholder: Cultivating a Culture of Caring

Who is the Upholder?

Mindful

Emotionally Aware

Others-Oriented

Socially and Organizationally Aware

Personally Well and Healthy

The Upholder Meets Complexity

Outcomes Resulting from a Culture of Caring

Practical Ways to Influence a Culture of Caring

Rounding

Recognizing Supportive Team Members

Make Self-Care and Work-Life Harmony a Priority for Yourself and Your Team Members

Part IV: Developing the People who Lead the People

Chapter 10: Emotional Intelligence: The Key to Human-Centered Leadership

Consciousness of Self-It starts with you!

Consciousness of Others-It's not about you!

Consciousness of Context-Culture is King!

Chapter 11: Change Management: Expect the Unexpected!

Nonlinear Change Management

Think Like an Edgewalker: Complexity, Chaos, and the Human-Centered Leader

Appreciative Inquiry

Linear Change Management

Nonlinear, Linear, or Both: Be the Change!

Chapter 12: Connecting the Three Cs: Competence, Capability, and Complexity

Preparing for Complexity

Difference Between Competency and Capability

Awakening Capability

Process-Oriented Learning Methods

Strive for Competence and Capability

Chapter 13: Reflective Practice: Learning from Experience

Cultivating a Reflective Mindset

Reflective Practice: Your Superpower.

Reflective Journaling: The New Diary

Human-Centered Leadership and Reflective Practice

Chapter 14: Innovation-The Power of Thinking Differently

Aesop's Wisdom: The Crow and the Pitcher

Human-Centered Leadership and Innovation

Walking the Talk

Awaken Bedside Nurses to Shift their Paradigm

Thinking Differently

When is Innovation Needed? Mind the Gap

The Strategic Must-Haves for Innovation

Innovation Competencies

Teaching Innovation

Nurse Innovators

Ignite Innovation

Chapter 15: Dealing with "Joy Interrupters"

Uninterrupted Joy … For the Most Part

Joy, Interrupted

Taking Action: How do I protect my joy?

Patience

Kill Them With Kindness

Be Intentional

Do What's Right, Every Time

Zero-Sum Game

Part V: Join the Movement

Chapter 16: Imagine What Could Be…

Butterflies, Chaos, and Your Part in All This

Momentum

Don't Let Anything or Anyone Stop You

About the Authors

Appendix A: Human-Centered Leadership in Healthcare Appraisal: Do a Pulse Check

Appendix B: Human-Centered Leadership Dimensions and Attributes with Definitions

Appendix C: Crosswalk of ANCC (2015) Magnet Standards with Human-Centered Leadership Dimensions and Outcomes

Appendix D: Crosswalk of American Nurses Association Code of Ethics for Nurses (2015) with Supporting Culture Created by Human-Centered Leaders

Appendix E: Crosswalk of AACN Draft Essentials for BSN, MSN, and DNP Programs with Human-Centered Leadership Dimensions, Attributes, and Outcomes

Appendix F: American Association of Critical Care Nurses (2016) Healthy Work Environment (HWE) Crosswalk with Human-Centered Leadership (HCL) Dimensions and Cultures.

Notes:

Description based on print version record.

ISBN:

9781631955549

1631955543

OCLC:

1397572975