Six sigma demystified / by Paul Keller.

Format:

Book

Author/Creator:

Keller, Paul A. (Paul Andrew), author.

Series:

Demystified series

Language:

English

Subjects (All):

Six sigma (Quality control standard).

Physical Description:

1 online resource (xiv, 510 pages) : illustrations, figs., tables.

Edition:

2nd ed.

Place of Publication:

New York, N.Y. : McGraw-Hill Education LLC., c2011.

Contents:

A. Demystified series

B. Dedication

C. About the author

D. Introduction

How to use this book

A. Part 1: preparing for deployment

1. Deployment strategy

What is six sigma?

Differences between six sigma and total quality management (tqm)

Six sigma and lean

Elements of a successful deployment

Chapter 1 quiz

2. Developing the training and deployment plan

Training needs analysis

Executive overview training

Champions

Black belts

Green belts

Chapter 2 quiz

3. Focusing the deployment

Customer focus

Project selection

Chapter 3 quiz

B. Part 2: dmaic methodology

4. Define stage

Objectives

Project definition

Top-level process definition

Team formation

Recommended tools

Chapter 4 quiz

5. Measure stage

Process definition

Metric definition

Process baseline estimation

Measurement systems analysis

Chapter 5 quiz

6. Analyze stage

Value-stream analysis

Analyzing sources of variation

Determining process drivers

Chapter 6 quiz

7. Improve stage

Defining the new process

Evaluating process failure modes

Assessing benefits of the proposed solution

Implementation and verification

Chapter 7 quiz

8. Control stage

Standardize on the new methods

Measure bottom-line impact

Document lessons learned

Chapter 8 quiz

C. Part 3: six sigma tools

9. Six sigma tools

Affinity diagrams

Anova

Autocorrelation charts

Box-whisker chart

C chart

Cause-and-effect diagram

Confidence interval on mean

Confidence interval on proportion

Contingency tables

Contour plot

Control plans

Design of experiments (doe)

Distributions

Equality-of-variance tests

Evolutionary operation (evop)

Ewma charts

Factorial designs

Failure modes and effects analysis (fmea)

5 s

Flowchart

Gantt chart

Goodness-of-fit tests

Histogram

Hypothesis testing

Individual-x and moving-range charts

Interaction plots

Lean methodology

Level loading

Linearity analysis

Matrix diagrams

Multi-vari plots

Nominal group technique

Nonparametric test on equality of means

Np chart

P chart

Pareto chart

Pert analysis

Prioritization matrix

Process capability index

Process cycle efficiency

Process decision program charts

Process maps

Process performance indices

Quality function deployment

R&r studies

Regression analysis

Response surface analysis

Run-test rules

Scatter diagrams

Sipoc

Spaghetti diagram

Statistical process control (spc) charts

Transformation

U chart

Velocity

Work breakdown structure

X-bar charts

D. Final exam

E. Answers to quizzes and final exam

Chapter 1: deployment strategy

Chapter 2: developing the training and deployment plan

Chapter 3: focusing the development

Chapter 4: define stage

Chapter 5: measure stage

Chapter 6: analyze stage

Chapter 7: improve stage

Chapter 8: control stage

Final exam

F. Appendix 1: area under the standard normal curve

G. Appendix 2: critical values of the t distribution

H. Appendix 3: chi-square distribution

I. Appendix 4: f distribution (? = 1%)

J. Appendix 5: f distribution (? = 5%)

K. Appendix 6: control chart constants

L. Appendix 7: table of d*2values

M. Appendix 8: capability index to sigma level conversion

N. Appendix 9: estimating sigma using long-term dpmo (from field data)

O. Appendix 10: durbin-watson test bounds

P. Glossary

Q. References.

Notes:

Includes bibliographical references and indexes.

Description based on cover image and table of contents, viewed on Jan. 20, 2015.

ISBN:

9780071746793

007174679X

9780071760829

0071760822

Access Restriction:

Restricted for use by site license.