Earn Customer Trust and Cultivate Lasting Relationships / with Ilenia Vidili.

Format:

Video

Author/Creator:

Vidili, Ilenia, speaker.

Contributor:

linkedin.com (Firm)

Language:

English

Genre:

Instructional films.

Educational films.

Physical Description:

1 online resource

Place of Publication:

Carpenteria, CA : linkedin.com, 2024.

System Details:

Latest version of the following browsers: Chrome, Safari, Firefox, or Internet Explorer. Adobe Flash Player Plugin. JavaScript and cookies must be enabled. A broadband Internet connection.

Summary:

Build customer trust to foster long-term customer relationships, enhance brand reputation, encourage repeat business, and ultimately increase profitability.

In an era marked by global shifts in consumer behavior, the landscape of brand-consumer relationships has undergone a significant transformation. Customers today not only look at rational factors like product price and quality, but also constantly evaluate whether a company is able to deliver on-and keep-its promises. This course shares insights, strategies, and real-world case studies on how to develop and sustain a well-respected organization that inspires long-term customer trust. Join customer experience expert Ilenia Vidili as she provides techniques for earning, preserving, and restoring customer trust, as well as creating meaningful customer relationships, resulting in higher profitability.

Participant:

Presenter: Ilenia Vidili

Notes:

7/15/202412:00:00AM

Access Restriction:

Restricted for use by site license.