Improving Clinical Communication : A Clinician's Guide to Building Better Skills and Patient Outcomes / by Ernesto Gil Deza.

Format:

Book

Author/Creator:

Gil Deza, Ernesto.

Series:

Medicine Series

Language:

English

Subjects (All):

Medicine.

Medical care.

Nursing.

Oncology.

Clinical Medicine.

Health Care.

Local Subjects:

Clinical Medicine.

Health Care.

Nursing.

Oncology.

Physical Description:

1 online resource (345 pages)

Edition:

1st ed. 2024.

Place of Publication:

Cham : Springer International Publishing : Imprint: Springer, 2024.

Summary:

This is a book about medical communication. Communication is a skill, as such it is learnable and can be refined. Between what we learn in college and clinical practice there is a gap regarding communication with patients and their families that many health professionals want to fill. Thus, the goal of this book is to encourage readers to develop their communication skills in patient care. Chapters cover the possible therapeutic origin of the human word, the placebo effect of the medical word, the distinction between information and communication, and the importance of empathy while communicating with patients. An overview of the medical words throughout history up to our current practice is presented. In addition, the content helps to develop a strategy for nonverbal communication and to analyse the impact of empathy on communication and patient satisfaction. Current topics such as special needs for LGBTQ patient care, telehealth and virtual communication are also featured in this book. Knowing how to communicate is healthy not only for the patient but also for the doctor. Therefore, the prevention of medical burnout through adequate communication, both in routine practice, and with patients with special needs, as well as in telemedicine is also discussed. Finally, the author addresses a personal and non-transferable task: each individual must build their own toolbox for communication - the stories, the anecdotes, the metaphors, the silences with which each of the readers will use to communicate with their patients. The aim of this book is to bridge a gap between the graduate and postgraduate training for dealing with information and problems in communicating during clinical practice. Since it is never too late to acquire or improve our communication skills, this work will be a useful and valuable resource for any health professional interested in the subject.

Contents:

Chapter 1. Introduction

Chapter 2. The therapeutic origin of the human word

Chapter 3. The placebo effect of the medical word

Chapter 4. Medical words throughout history

Chapter 5. Information vs Communication

Chapter 6. Empathy and communication

Chapter 7. Non verbal communication in the consulting room

Chapter 8. Patient needs: a communication map

Chapter 9. Special communication needs: LGBTQ patient care

Chapter 10. Telehealth: the pandemic experience with virtual communication

Chapter 11. Communication and burnout prevention

Chapter 12. A personal communication Kit

Chapter 13. Teaching communication skills.

Notes:

Description based on publisher supplied metadata and other sources.

ISBN:

9783031624469

OCLC:

1446477446