The drone and robot on your street : the future of food delivery / Arpita Agnihotri, Saurabh Bhattacharya.

Format:

Book

Author/Creator:

Agnihotri, Arpita, author.

Bhattacharya, Saurabh, author.

Series:

SAGE Business cases.

SAGE Business cases

Language:

English

Subjects (All):

Management--Case studies.

Management.

Personnel management--Case studies.

Personnel management.

Food delivery services--Case studies.

Food delivery services.

Physical Description:

1 online resource.

Place of Publication:

London : SAGE Publications: SAGE Business Cases Originals, 2024.

Summary:

Pizza Hut and other major pizza chains are wrestling with delivery driver shortages. Rigid driver schedules, fuel expense, and safety issues involved with cash payments have lured drivers toward third-party delivery companies that also offer higher commissions. This case explores the causes of the driver shortage and engages students in thinking about potential responses to the challenge from the perspective of logistics. Pizza Hut has explored autonomous delivery processes such as robots or drones to lower delivery costs but faces challenges: regulatory hurdles and some negative consumer attitudes toward autonomous vehicle deliveries. How can fast-service restaurants like Pizza Hut overcome these challenges?

Notes:

Description based on XML content.

ISBN:

1-0719-2887-2

9781071928875

OCLC:

1417356779