Artificial intelligence for hiring and induction : the Unilever experience / Arpita Agnihotri and Saurabh Bhattacharya.

Format:

Book

Author/Creator:

Agnihotri, Arpita, author.

Bhattacharya, Saurabh, author.

Series:

SAGE Business cases.

SAGE Business cases

Language:

English

Subjects (All):

Employee selection--Technological innovations--Case studies.

Employee selection.

Artificial intelligence--Case studies.

Artificial intelligence.

Physical Description:

1 online resource.

Place of Publication:

London : SAGE Publications: SAGE Business Cases Originals, 2024.

Summary:

This case describes how Unilever Plc, based in London, the United Kingdom, has used artificial intelligence and video-based recruitment to assess job candidates' suitability using AI machine learning algorithms. By 2022, half of job candidates hired at Unilever came through the AI-based recruitment system. Unilever also introduced chatbots to smooth the induction process and answer employees' basic HR queries. The company remains interested in ways to refine the AI-based recruitment process, which has brought significant cost savings to Unilever. Some experts criticize AI-based recruitment, especially for its potential biases. This case encourages students to critically evaluate both the effectiveness of AI-based recruitment and its possible pitfalls.

Notes:

Description based on XML content.

ISBN:

1-0719-2147-9

9781071921470

OCLC:

1417356589