Reviewing performance & the art of giving feedback to an under-achiever / Nina Muncherji.

Format:

Book

Author/Creator:

Muncherji, Nina, author.

Series:

SAGE Business cases.

SAGE Business cases

Language:

English

Subjects (All):

Leadership--Case studies.

Leadership.

Underachievers--Case studies.

Underachievers.

Problem solving--Case studies.

Problem solving.

Physical Description:

1 online resource : illustrations.

Place of Publication:

London : NeilsonJournals Publishing, 2024.

Summary:

The caselet is based on the Indian Pump Manufacturing Industry which is growing at the rate of 10-12% annually. Competition is high and the organization Panama Engineering perceives the growth of the industry as an opportunity to develop itself into a national player. However the inability of a Deputy Manager (operations) to meet targets is seen as a major setback and General Manager (operations) decides to review his performance. The case draws out the issue of handling a review session and giving feedback to an "under-achiever" which needs to be dealt with constructively and empathetically. The case focuses on skills such as listening, rapport building, wholistic analysis of the problem, role of a leader (superior), and taking a balanced approach in dealing with under-performance using a problem-solving approach.

Notes:

Description based on XML content.

ISBN:

1-0719-3249-7

9781071932490

OCLC:

1417357388