Communication basics / Judy Jenings and Linda Malcak.

Format:

Book

Author/Creator:

Jenings, Judy, author.

Malcak, Linda Nagel, author.

Series:

ASTD training basics series Communication basics

Language:

English

Subjects (All):

Training.

Physical Description:

1 online resource (160 pages)

Place of Publication:

[Place of publication not identified] : American Society for Training & Development, [2004]

Language Note:

English

System Details:

Mode of access: World Wide Web.

Summary:

This book takes a new look at a subject that is at the heart of all human activity-communication. Specifically designed to help you become an effective communicator, this book gives you the tools and knowledge to connect with and influence your audience whether that audience is a jam-packed auditorium or three clients at an important business meeting. Communication Basics enables you to become a think-on-your-feet presenter who not only presents with authority, but also knows how to listen to your audience effectively.

Contents:

Communication Basics

Copyright

Contents

About the Training Basics Series

Preface

Chapter 1: Communicating From the Heart

Chapter 2: Tame the Fear Monster

Chapter 3: Attutudes Speak Louder Than Words

Chapter 4: Trainer, Know Thyself

Chapter 5: Out on a Limb

Chapter 6: How is More Important Than What

Chapter 7: Boundaries

Chapter 8: Trainer as Guru

Chapter 9: Listening Is an Art

Chapter 10: But When I Listen, Nobody Talks!

Chapter 11: Nonverbal Cues

Chapter 12: To Infinity and Beyond

References

Additional Resources

About the Authors.

Notes:

Bibliographic Level Mode of Issuance: Monograph

Includes bibliographical references.

Description based on print version record.

ISBN:

9781607284734

1607284731

9781562863623

1562863622

OCLC:

1378935921