How to Succeed with People : Remarkably Easy Ways to Engage, Influence and Motivate Almost Anyone.

Format:

Book

Author/Creator:

McGee, Paul.

Language:

English

Subjects (All):

Interpersonal communication.

Interpersonal relations.

Success.

Physical Description:

1 online resource (259 pages)

Edition:

2nd ed.

Place of Publication:

Newark : John Wiley & Sons, Incorporated, 2024.

Summary:

"Let's face it, if you want any sort of success in life you're going to have to deal with other people at some point. All success requires input from other people -- even if you've invented something in your bedroom, eventually, you're going to need to interact with people to take it to the next level. And even if you don't desperately hanker after success, you surely want to be liked, have friends, get on well with people? Learning how to better communicate and interact with others can really help to improve your life -- from ensuring you enjoy parties more to turning you into a roaring success magnet. So whether you dread social events with a passion and spend evenings cringing in a corner, or just want to have better relationships at work and in life, then How to Succeed With People, written in Paul's characteristic down to earth, approachable style, can help you become a people magnet"-- Provided by publisher.

Contents:

Cover

Title Page

Copyright Page

Contents

What's the big deal about this people stuff?

What does success mean to you?

Let's Set the Scene

Why is the book written the way it is?

Section One Stop, Understand

People can't be fixed

The mystery of history (Part 1)

Is history always a big deal?

1. Age

2. Previous experiences

The mystery of history (Part 2)

3. The pandemic

4. A previous work culture

5. Upbringing

What this means for you

So, what could help?

Most people suffer from S.A.D.S.

Some people are lightbulbs

Why intelligent people do stupid things

You get what you tolerate

Why change is complicated

Do we really hate change?

Why is change a challenge to people?

Five reasons for resistance

1. Change can be seen as a threat.

2. Change can lead to a loss of status.

3. Change can lead to a loss of control.

4. A poor relationship with those implementing the change.

5. Previous experiences of change.

Humiliation is for amateurs

Being nice won't always work

It takes two to tango

No investment, no return

Section Two Move On

Have realistic expectations

Let sleeping dogs lie . . . sometimes

Check out your attitude

Be willing to be wrong

Don't treat people as you want to be treated

How to make change a success

Five ways to make change a success

1. Give clarity.

2. Develop people's competence.

3. Nurture confidence.

4. Give control. . .when possible.

5. Help people feel cared for.

Four killer questions you have to ask yourself

1. What's going on in their world at the moment?

2. What's important to them at this time?

3. Am I listening to understand or listening to defend?

4. Have I clearly communicated my perspective?

How to make criticism count . . . not crucify

Work out why they're whinging.

1. Some people are miserable by nature

2. A lack of self-confidence

3. A perceived sense of injustice

How to make people feel S.P.E.C.I.A.L. (PART 1)

1. Serve

2. Personalized

3. Encourage

How to make people feel S.P.E.C.I.A.L. (PART 2)

4. Courtesy

5. Interest

6. Appreciation

7. Listen

How to pick people up when they're feeling down

1. It's OK to not feel OK

2. Reframe failure

3. Look for the positives

4. Go for quick wins

5. Change location

How to talk so people listen

1. Drowning people in detail

2. Failing to make your message relevant to your audience

3. Focusing on facts and forgetting the feelings

1. Recognize their reality

2. Remember the 90/90 rule

3. Begin with the end in mind

4. Point out the pain before providing the prescription

5. Invest in yourself

The ball's in your court

About Paul McGee

More Books by Paul McGee

Index

EULA.

Notes:

Description based on publisher supplied metadata and other sources.

ISBN:

9781394233076

1394233078

OCLC:

1432600605