My Account Log in

1 option

How to create sustainable hospitality : a handbook for guest participation / Christopher Warren.

Ebook Central College Complete Available online

View online
Format:
Book
Author/Creator:
Warren, Christopher.
Series:
Responsible tourism series
Gale eBooks
Language:
English
Subjects (All):
Hospitality industry--Environmental aspects.
Hospitality industry.
Tourism--Environmental aspects.
Tourism.
Physical Description:
1 online resource (xiv, 278 pages) : color illustrations, charts.
Edition:
1st ed.
Place of Publication:
Oxford : Goodfellow Publishers Limited, [2023]
Summary:
Demonstrates how to actively persuade guests to participate in achieving sustainable hospitality and introduces a five-step methodology on how to directly and effectively involve them in saving energy and water, reducing food waste and cutting carbon.
Contents:
Cover
Contents
Part I: Where we are now
1 The business case for guest participation
3 Beyond efficiency and renewables
2 Re-imagining the Green Guest
4 The costs of inaction
Part II: What to do about it
5 Step 1: A Green Audit
6 Step 2: Designing change in your accommodation (Applying Materials)
7 Step 3: Teaching guests how to participate (Skills)
8 Step 4: Interpersonal communication (Meaning)
9 Step 4: Persuasion (Meaning)
10 Step 5: The eco-feedback loop (Skill)
11 The Guest R/Evolution (Meaning).
Notes:
Includes bibliographical references and index.
Description based on publisher supplied metadata and other sources.
Other Format:
Print version: Warren, Christopher How to Create Sustainable Hospitality
ISBN:
9781911635673
1911635670
OCLC:
1391017559

The Penn Libraries is committed to describing library materials using current, accurate, and responsible language. If you discover outdated or inaccurate language, please fill out this feedback form to report it and suggest alternative language.

Find

Home Release notes

My Account

Shelf Request an item Bookmarks Fines and fees Settings

Guides

Using the Find catalog Using Articles+ Using your account