Using the ISO 56002 innovation management system : a practical guide for implementation and building a culture of innovation / Dr. Sid Ahmed Benraouane ; Dr. H. James Harrington.

Format:

Book

Author/Creator:

Benraouane, Sid Ahmed, author.

Contributor:

Harrington, H. J. (H. James), editor.

Series:

Management Handbooks for Results

Language:

English

Subjects (All):

Organizational change--Management.

Organizational change.

Physical Description:

1 online resource (339 pages)

Edition:

1st ed.

Place of Publication:

Boca Raton, Florida ; Abingdon, Oxon : Routledge, [2021]

Summary:

In 2019, ISO Technical Committee 279 released a new international standard on innovation management system called ISO 56002:2019. The objective of this standard is to provide a framework on how to build an innovation ecosystem that can be sustained over time. Similar to the quality management system that ISO established decades ago, this standard provides instructions related to best practices on how to manage innovation activities, projects, and programs. It does not describe detailed activities within the organization, but rather provides guidance at a general level. It does not prescribe any requirements or specific tools or methods for innovation activities. Essentially, the standard does not provide guidance on how to implement and/or use the standard. The standard basically tells you what to do and document - this powerful book tells you how to do it. The techniques in this book are directed at key tasks across the innovative process, such as maximizing quality, productivity, maintainability, usability, and reliability, while focusing on reducing the product cycle time and costs within the innovative process. Currently, there are no other comprehensive books available on how to fully implement this standard in companies. This book is crucial for managers, business leaders, entrepreneurs, and consultants looking for help to reap the benefits of an innovation management system. This book takes you step by step through the process of developing an innovation ecosystem. In addition, it provides frameworks, tools, methodologies, cases, and best practices so your organization can experience the full value of the standard.

Contents:

Intro

Half Title

Series Page

Title Page

Copyright Page

Dedication

Contents

About the Authors

Key Responsibilities

Previous Experience

Awards and Recognition

Publications and Lectures

Areas of Expertise

Acknowledgments

Authors' Notes

Foreword

The Potential Benefits from Updating Your IMS

IMS Principles

Capacity of the Innovation Management Model to Evolve

Managing Innovations: Critical Launch Factors

Successful Product launches

A Focus on Some Critical Factors in Successful Innovation

Strategies for Establishing an IMS

Systems Approach to Management

Notes

1. Clauses 0, 1, 2, and 3

Clause 0: Introduction

Purpose

Overview

Benefits

Classification of Action

Introduction to the IMS

Clause 1: Scope

Summary

Clause 2: Normative References

Clause 3: Terms and Definitions

Note

2. Clause 4: Context of the Organization

Defining the Organization's Status and Key Issues

The World's Context

The European Context

The North American Context

The Asian Context

Identifying Stakeholder Needs and Expectations

Defining the Requirements and Limitations of Your IMS

Defining the Content of the IMS

Culture Change Management (CCM)

Using the Culture Change Models

Examples of Culture Change Measures

CCM Summary

Collaboration

3. Clause 5: Leadership

Classification of Actions

Subclause 5.1: Leadership Behavior That Drives Innovation

Accountability and Consistency

Culture

Fear

The Absence of Reward

Disengaged Leadership

Structure, Resources, and Processes

Outcomes

Evaluation and Improvement

Integration of the IMS into the Existing Systems.

Awareness

Talent Support

Innovator Support

Line Supervisor Support

Subclause 5.1.2: Value Realization

Customer Insight and Customer Needs/Wants

Risk Tolerance and Risk Appetite

Subclause 5.1.3: Innovation Vision

Subclause 5.1.4: Innovation Strategy

How Do You Create an Innovation Strategy?

Understand the Difference between Innovation Category and Innovation Types

Innovation Categories

Types of Innovation: The Innovation Matrix

Incremental Innovation

Radical Innovation

Disruptive Innovation

Architectural Innovation

Understanding the Context of the Organization

SWOT Analysis

Subclause 5.2.1: Innovation Policy

Communicating the Innovation Policy

Subclause 5.3: Defining Roles and Establishing Responsibilities

Opportunity Center

4. Clause 6: Planning

Introduction

Realization of Value

The Four Major Types of Plans

The Planning Process

Prerequisite Cultural Documentation

Market Focus

Setting Direction

Vision of the Organization

Mission

Values

Strategic Focus

Critical Success Factors - Obstacles to Success

Performance Goals

The Planning Activity

The Two Drivers of Innovation

The Basic Strategic Planning Process

What Makes Organizations Innovative?

Project Management

Ways to Implement an IMS Planning Activity

Develop an As/Is Model of the Present IMS

Types of As/Is Assessments

A Major IMS Design Error

Top Five Positive/Negative Innovation Change Impacts

Subclause 6.1 Addressing Opportunities and Risk (Opportunity Analysis)

Value Proposition Cycle

Risk Analysis

Innovation Planning to Achieve Objectives

Entity Performance Goals

Goals and Objectives Planning

Use of a Project Charter

Subclause 6.3 Organizational Structures.

Subclause 6.4 Innovation Portfolios

Organizational Portfolio Development Cycle

5. Clause 7: Support

Subclause 7.1: Innovation Resources

Subclause 7.1.2: Managing People

Managing Innovation Teams

Rewards and Recognition

Autonomy

Mastery

Subclause 7.1.4: Knowledge Management

Definition of Knowledge Management

Capture Knowledge

Facilitate Access to Knowledge

Finance

Agile Funding Process: A Lean Budgeting Approach

Innovation Is Not About the Next Big Thing

Infrastructure

What is an Innovation Lab? A Conceptual Framework

Setting Up a Corporate Innovation Lab

Competency

Innovation and Change Management (ICM)

Awareness and Communication

Subclause 7.5: Documented Information

Subclause 7.6: Tools and Methods

Subclause 7.7: Strategic Intelligence Management

ISO/DIS 56006 Model: Identify the Strategic Intelligence Needs

Framing

Gathering and Analyzing

Interpretation

Recommendations

The PESTEL Model

Subclause 7.8: Intellectual Property Management

Types of Intellectual Property Protection

Intellectual Property Management Framework

Developing an IP Framework

6. Clause 8: Operations

Clause 8.1: General Framework to Operational Control

Organization Agility

Structure: Create a Cross-Functional and Self-Directed Team to Manage Innovation

Governance: Review Your Decision-Making Process

Process: Standardize Your Key Processes

Collaboration and Partnership

Decide Whether to Enter into an Innovation Collaboration Initiative

Select and Identify the Right Partner

Align the Perception of Value

Clause 8.2: Innovation Initiatives

Review the Scope of the Innovation Initiative.

Establish Innovation Metrics and Risk Trigger

Decide About Structure

People and Competencies

Roles and Responsibilities

IP and Continuous Learning

Clause 8.3 Innovation Process

Phase I. Opportunity Identification

Scope of IMS

Phase II. Concept Creation

Tollgate 1 - Opportunity Analysis

The Idea Evaluation Process

Prepare the Value Proposition

Tollgate 2 - Value Proposition Approval

Phase III. Concept Validation

Tollgate 3 - Business Case Analysis

Phase IV. Solution Development

Phase V. Solution Deployment

The IMS Cycle

7. Clause 9: Performance Evaluation

Subclause 9.1.1.1 Monitoring, Measurement, Analysis, and Evaluation

Planning the Evaluation

The Scope of the Evaluation: What Do You Evaluate?

Tools and Methods: How to Evaluate?

Who and When to Conduct an Evaluation?

Subclause 9.1.2 Conducting the Analysis and the Evaluation

What to Measure

Internal Audit

The Audit Program

Management Review

Management Review Input (What data to use to conduct the review)

Management Review Output

8. Clause 10: Improvement

Subclause 10.1

Corrective Actions and Preventive Actions

Corrective Actions

Preventive Actions

Continual Improvement

Bibliography

Appendix A. Glossary

Innovation Definitions

Appendix B. Most Used Tools

List of the Most Used and/or Most Effective

Innovative Tools and Methodologies in Alphabetical Order

Appendix C. H. J. Harrington's Value Statements

The Man I Want To Be!

Appendix D. ISO 56000:2020 Standards

ISO 56000:2020 Standards

Index.

Notes:

Description based on print version record.

ISBN:

0-367-70142-1

1-000-37334-7

9780367701420

OCLC:

1251442415