Designing for older adults. Case studies, methods, and tools / authored by Walter Boot, Neil Charness, Sara J. Czaja, Wendy A. Rogers.

Format:

Book

Author/Creator:

Boot, Walter Richard, author.

Charness, Neil, author.

Czaja, Sara J., author.

Rogers, Wendy A., author.

Series:

Human factors & aging series.

Human factors & aging series

Language:

English

Subjects (All):

Human engineering.

Product design.

Older people--Services for.

Older people.

Physical Description:

1 online resource (163 pages).

Edition:

First edition.

Place of Publication:

Boca Raton : CRC Press, 2020.

Summary:

"This book shows how to solve the challenges of designing systems for older adults. A series of case studies will demonstrate the principles of good design for older adults and provide methods to evaluate those designs, all using real-world examples. Tutorials allow readers to gain hands-on experience with principles and methods outlined within the book. Data for some of the tutorials will be hosted on our website. If systems are not designed with the needs and abilities of older adults in mind, older adults may not benefit from these systems, or take full advantage of what they have to offer. In some cases, designs without consideration for older users may put their safety at risk"-- Provided by publisher.

Contents:

Cover

Half Title

Series Page

Title Page

Copyright Page

Dedication

Table of Contents

About the Authors

Chapter 1 Introduction

1.1 Conceptual Framework

1.2 The Importance of Designing for Older Adults

1.3 Understanding the Older User

1.3.1 Perceptual and Cognitive Abilities

1.3.2 Anthropometry, Movement Control, and Strength

1.3.3 Technology Experience and Attitudes

1.3.4 The Importance of Considering Variability

1.4 Preview of Case Study Examples

1.5 Conclusions

References

Additional Recommended Readings

Chapter 2 Defining Older Adult User Groups

2.1 Older Adult User Groups

2.2 Diversity of the Older Adult Population

2.3 Considering Diversity of the Older Adult Population in Design

2.4 Case Study 1: Electronic Health Records (EHRs)

2.4.1 Research Questions

2.4.2 Examining How Individual Characteristics Influence Use of a Patient Portal

2.4.3 Design Value

2.5 Case Study 2: A Technology-Based Caregiver Intervention Program

2.5.1 Research Questions

2.5.2 Designing the VideoCare System to Accommodate Individual Differences

2.5.3 Design Value

2.6 Conclusions

Chapter 3 Assessing Needs with Older Adults

3.1 Needs Assessment for Design

3.2 Needs Assessment Techniques

3.3 Case Study 1: Healthcare Applications

3.3.1 Research Questions

3.3.2 Illustration of Comparative App Analysis

3.3.3 Design Value

3.4 Case Study 2: Digital Home Assistants

3.4.1 Research Questions

3.4.2 Identifying Preferences for Digital Home Assistants

3.4.3 Design Value

3.5 Case Study 3: Design of a Personal Robot for the Home

3.5.1 Research Questions

3.5.2 Understanding Older Adults' Needs and Preferences for Robots

3.5.3 Design Value

3.6 Conclusions

References.

Additional Recommended Readings

Chapter 4 Implementing Usability Methods

4.1 Usability Methods

4.1.1 Cognitive Walkthrough

4.1.2 Heuristic Evaluation

4.1.3 Task Analyses

4.1.4 User Testing: Formative and Summative Evaluation

4.2 Case Study 1: Understanding Technology Use Challenges

4.2.1 Research Questions

4.2.2 Illustration of Group Interview Approach

4.2.3 Design Value

4.3 Case Study 2: As Easy as 1, 2, 3?

4.3.1 Research Questions

4.3.2 Task Analytic Approach

4.3.3 Design Value

4.4 Case Study 3: Designing Better Ballots

4.4.1 Research Questions

4.4.2 Testing Users Experimentally

4.4.3 Design Value

4.5 Case Study 4: Usability of Fitness Applications (Apps)

4.5.1 Research Questions

4.5.2 Insights from Multiple Usability Methods Guide Design and Deployment

4.5.3 Design Value

4.6 Conclusions

Chapter 5 Simulation for Design

5.1 Simulation Value for Design

5.1.1 Simulation Overview

5.1.2 Simulation Use in Design

5.1.3 Domains of Application

5.2 Simulation Implementation

5.2.1 Capturing the Behavior of Interest

5.2.2 Challenges of Using Simulation

5.2.3 Simulator and Cyber Sickness

5.2.4 Training and Adaptation

5.2.5 Other Technical Challenges

5.3 Case Study 1: Wrong-Way Crashes

5.3.1 Research Questions

5.3.2 Simulation Design

5.3.3 Simulation Implementation

5.3.4 Design Value

5.4 Case Study 2: Instrumental Activities of Daily Living Simulation

5.4.1 Research Questions

5.4.2 Simulation Design

5.4.3 Simulation Implementation

5.4.4 Design Value

5.5 Conclusions

Chapter 6 Modeling Older Adult Performance

6.1 History of Modeling

6.2 Tools That Can Be Used in the Modeling Process: Fitts' Law and GOMS Modeling.

6.3 Case Study 1: Using Fitts' Law to Predict Touchscreen Input

6.3.1 Research Questions

6.3.2 How Diversity Influences Performance

6.3.3 Design Value for Modeling

6.4 Case Study 2: Using GOMS to Predict Time and Error for a Mobile Device

6.4.1 Research Questions

6.4.2 How Diversity Influences Performance

6.4.3 Design Value

6.5 Case Study 3: Using GOMS to Predict Time for Driver Decision Making

6.5.1 Research Questions

6.5.2 How Diversity Influences Performance

6.5.3 Design Value

6.6 Conclusions

Chapter 7 Designing Instructional Support

7.1 Introduction

7.1.1 Support as an Underutilized Part of the Design Process

7.1.2 Older Adults Do Read Manuals

7.1.3 Iterative Design for Instructional Materials

7.2 Case Study 1: Design of Instructional Support for Telephone Menu Systems

7.2.1 Research Questions

7.2.2 How Diversity Influences Performance

7.2.3 Design Value

7.3 Case Study 2: Blood Glucose Meter Usability

7.3.1 Research Questions

7.3.2 Design Value

7.4 Case Study 3: Florida DOT Tip Card Project

7.4.1 Research Questions

7.4.2 Design Value

7.5 Conclusions

Chapter 8 The Personal Reminder Information and Social Management System (PRISM)

8.1 The Issue: Social Isolation, Loneliness, and Older Adults

8.2 Description of the PRISM System

8.3 Design of the PRISM System: Understanding

8.3.1 Defining the Design Problem

8.3.2 Empathize: Understanding Our Intended User Group

8.4 Design of the PRISM System: Exploration

8.4.1 Ideate

8.4.1.1 Design of the PRISM Software

8.4.1.2 Design of the Instructional Materials

8.4.2 Prototype Development

8.5 Design of the PRISM System: Materializing

8.5.1 Usability Analysis.

8.5.2 Pilot Testing of the PRISM Prototype

8.5.3 Implementation: A Randomized Controlled Trial of the PRISM System

8.5.3.1 Overview of the Field Trial

8.5.3.2 Main Findings

8.6 Design Value

8.7 Conclusions

Chapter 9 Emerging Challenges and Approaches

9.1 Will Design for Older Adults Continue to Be Relevant?

9.2 Technology Trends and Emerging Technologies

9.2.1 Technology Advances

9.2.2 Anticipating Future Design Challenges

9.2.3 Defining a Research Agenda

9.3 Emerging Approaches

9.4 Conclusions

Index.

Notes:

Description based on print version record.

ISBN:

1-351-68302-0

1-315-16745-X

1-351-68303-9

9781315167459

OCLC:

1154859290