The coaches' handbook : the complete practitioner guide for professional coaches / editor, Jonathan Passmore.

Format:

Book

Contributor:

Passmore, Jonathan, editor.

Language:

English

Subjects (All):

Executives--Training of.

Executives.

Employees--Coaching of.

Employees.

Executive coaching.

Mentoring in business.

Physical Description:

1 online resource (xiv, 454 pages) : illustrations

Edition:

1st ed.

Place of Publication:

London : Routledge, 2021.

Summary:

"This comprehensive practitioner guide provides an accessible evidenced based approach aimed at those new to coaching and who may be undertaking coach training for a certificate in coaching or professional credentials or accreditation with the AC, ICF, EMCC, CMI or ILM. The book will also be useful for those who want to enhance their coaching skills. The Coaches Handbook is edited by Jonathan Passmore, an internationally respected expert and executive coach, with chapters from leading coaching practitioners from across the world. The book is divided into seven sections. Section one examines the nature of coaching, its boundaries, the business case for coaching and how organisations can build a coaching culture. Section two focuses on deepening our self-understanding and understanding our clients, non-violent communications mindset and the coaching relationship. Section three focuses on the key skills needed for coaching including goal setting, powerful questions, active listening, using direct communications and the role of silence, emotions and challenge in coaching. Section four offers a range of coaching approaches including behavioural, person-centred, solution-focused, psychodynamic, neuroscience, narrative, positive psychology, out-door eco-coaching, team coaching, careers coaching and Integrated coaching. Section five focuses on fundamental issues in coaching such as ethics and contracting and evaluation. Section six explores continuous professional development, reflection and the role of supervision, as well as how to establish your coaching business. The final section contains a host of coaching tools which practitioners can use to broaden their practice. Unique in its scope, this key text will be essential reading for coaches, and academics and students of coaching. It is an important text for anyone seeking to understand the best practice approaches that can be applied to their coaching practice, including human resources, learning and development and management professionals, and executives in a coaching role"-- Provided by publisher

Contents:

Cover

Half Title

Series Page

Title Page

Copyright Page

Table of Contents

Editor's bio

Contributors' bios

Section 1 Coaching context

Chapter 1 Coaching defined and explored

Introduction

What is coaching?

The roots of coaching?

How does coaching compare with other interventions?

Defining coaching

Specialist approaches to coaching

The continued growth and adaptation of coaching

Developing your definition

Conclusion

References

Chapter 2 The business case for coaching

The growth of coaching

Common coaching goals

Affective outcomes as the focus in coaching

Cognitive outcomes as the focus in coaching

Skill-based outcomes as the focus in coaching

Results outcomes as the focus of coaching

Does coaching work? Assessing the coaching effectiveness evidence

Evidence that coaching can produce change at the affective outcome level

Evidence that coaching can produce change at the cognitive outcome level

Evidence that coaching can produce change at the skill-based outcome level

Evidence that coaching can produce change at the results outcome level

Chapter 3 Developing a coaching culture in your organisation

What do we mean by 'organisational culture'?

The old-style approach to coaching

The benefits of building a coaching culture

Organisational snapshot - JK Organisation, India

Benefits at the individual coaching dimension:

Benefits at the team and group coaching dimensions:

Benefits at the organisational coaching dimension:

Benefits of coaching beyond the organisation and into the distributed networks:

The LEAD coaching framework

Zone 1 - Leaders - Managing access to external coaches

Zone 2: Everyone - Access to internal coaches.

Organisational snapshot - CareSource, Ohio, USA

Zone 3: Approach - Coaching is the default leadership style

Zone 4: Distributed - Coaching across organisational boundaries

Organisational snapshot - Rentokil Initial, UK

Twelve steps to developing a coaching culture

Section 2 Understanding yourself and your clients

Chapter 4 Understanding yourself as a coach

The nature of self in a nutshell: A precursor for self-understanding

Level 1: Self-inventory

Level 2: Self as an instrument

Level 3: Fully professional self

Chapter 5 Understanding your clients

Starting out

A word of caution

Developing our ability to understand: A golden opportunity

Understanding how your client feels about you

How can you communicate your interest and openness?

Understanding their "model of change"

Using their words

Understanding their "resistance"

Staying close: Little questions and feedback forms

Chapter 6 Non-violent communication

A brief overview of non-violent communication

First principle: Separating our observations from our responses

Second principle: Identifying and expressing feelings

Principle Three: Seeing needs behind behaviours and communications

Principle Four: Making and receiving requests with empathy

Appreciation

Chapter 7 Understanding the coaching relationship

Why has the relationship become so figural?

Relational coaching

Relational coaching in practice

Caveat: Relational yet flexible

Relational style

Section 3 Core coaching skills

Chapter 8 Goal-setting in coaching

Traditional goal-setting practice.

A challenge to traditional goal-setting

Factors that impact goal-setting in coaching

Broadening goal-setting in coaching

Chapter 9 Questions in coaching

How questions work

Choosing the type of question

Powerful questions

Helping the client build their skills of self-questioning

Common errors in questioning

Avoiding the "tyranny of the question"

Note

Chapter 10 Listening in coaching

What is good listening?

Why does listening matter in coaching?

What gets in the way of good listening?

Mode 1: Attention

Mode 2: Inquiry

Mode 3: Observation and non-verbal communication

Mode 4: Resonance: Using yourself as a listener

Developing as a listener

Chapter 11 Affirmations, reflections and summaries in coaching

Affirmations

Reflections

Summaries

Chapter 12 Tools and techniques in coaching

What are coaching tools and techniques?

How can tools and techniques help in coaching?

What are the risks of using tools and techniques?

Chapter 13 Silence in coaching

How is silence treated outside of coaching?

Two examples from practice

A silent vignette from a facilitated session with a master's group studying coaching

Discussion

Conclusions

Chapter 14 Using emotions in coaching

History

The challenge

Emotions

The path for the coach

Approaches to working with emotions

Chapter 15 Balancing challenge and support in coaching

The value of challenge

The evolution of coaching

Support and challenge

What is challenge?

How to challenge

References.

Section 4 Coaching approaches

Chapter 16 The universal eclectic model of executive coaching

The Universal Eclectic Model

What makes an activity eligible for inclusion?

How does the coach select the right tool for the job?

What are the benefits of an eclectic approach?

What are the risks of an eclectic approach?

How can we get the best from the Universal Eclectic Model?

From theory to practice: A short case study

Chapter 17 Behavioural coaching: The GROW model

The GROW model explained

Behavioural coaching theory and research

GROW in practice

Tools and techniques

When does GROW work best?

Ten useful questions for GROW coaches

Chapter 18 Person-centred coaching

Person-centred coaching explained

Person-centred coaching theory and research

Person-centred coaching practice

Ten useful person-centred coaching questions

Chapter 19 Solution-focused coaching

Solution-focused coaching explained

Solution-focused coaching theory and research

Solution-focused coaching in practice

Phases of the OSCAR model

The coaching agreement

Structuring the coaching session

Oscillation

The miracle question

When stuck

Seeking exceptions

When does solution-focused coaching work best?

Ten useful questions for the solution-focused coach

Chapter 20 Cognitive-behavioural coaching

The cognitive-behavioural approach explained

The "ABC" model

The hot cross bun model

Cognitive-behavioural coaching theory and research

Cognitive-behavioural coaching in practice

Functional Analysis.

Identifying "thinking errors"

Behavioural experiments

Attention training and switching the focus of attention

When does cognitive-behavioural coaching work best?

Ten useful questions for cognitive-behavioural coaches

Chapter 21 Gestalt coaching

Gestalt coaching explained

Gestalt coaching theory and research

Paradox Theory of change and resistance

Gestalt coaching in practice

When does Gestalt work best?

Ten useful question for Gestalt coaches

Chapter 22 Systems-Psychodynamic coaching

The psychodynamic approach explained

Psychodynamic coaching theory and research

Psychodynamic coaching in practice

Narrative techniques

When does a psychodynamic approach work best?

Ten useful questions for psychodynamic coaches

Chapter 23 Neuroscience coaching

The neuroscience coaching approach explained

Neuroscience coaching theory and research

Neuroscience coaching practice

When does neuroscience coaching work best?

Ten useful questions for neuroscience coaches

Chapter 24 Narrative coaching

Narrative coaching explained

Narrative coaching theory and research

Narrative coaching in practice

Tools and Techniques

When does narrative coaching work best?

Ten commonly used questions for the narrative coach

Notes

Chapter 25 Systemic team coaching

Systemic team coaching explained

Team coaching theory and research

Systemic team coaching in practice

When does systemic team coaching work best?

Ten useful questions for team coaches

Chapter 26 Career coaching.

Notes:

Includes bibliographic references and index.

Description based on print version record.

ISBN:

1-00-308988-7

1-003-08988-7

1-000-20285-2

9781003089889

OCLC:

1154088710