Power Platform and the AI Revolution : Explore Modern AI Services to Develop Apps, Bots, and Automation Patterns to Enhance Customer Experiences.

Format:

Book

Author/Creator:

Guilmette, Aaron.

Language:

English

Subjects (All):

Microsoft Power BI (Computer file).

Artificial intelligence.

Dashboards (Management information systems)--Software.

Dashboards (Management information systems).

Physical Description:

1 online resource (356 pages)

Edition:

1st ed.

Place of Publication:

Birmingham : Packt Publishing, Limited, 2024.

Biography/History:

Guilmette Aaron: Aaron Guilmette is a Principal Architect at Planet Technologies, an award-winning Microsoft Partner focused on the Public Sector. As an author of over a dozen IT books, he specializes in identity, messaging, and automation technologies. Previous to Planet Technologies, Aaron was a Senior Program Manager for Microsoft focusing on Microsoft 365 Customer Experience. When he's not writing books or tools for his customers, Aaron can be found tinkering on cars.

Summary:

Unlock the untapped potential of ChatGPT, CoPilot, and Azure AI services by integrating them with the Microsoft Power Platform Key Features Gain insights into the latest AI technologies and their business applications Use generative AI to build apps, workflows, and chatbots Learn how to integrate AI services to automate work and deliver apps for specific business needs Purchase of the print or Kindle book includes a free PDF eBook Book Description In this AI era, employing leading machine learning and AI models such as ChatGPT for responding to customer feedback and prototyping applications is crucial to drive business success in the competitive market. This book is an indispensable guide to integrating cutting-edge technology into business operations and leveraging AI to analyze sentiment at scale, helping free up valuable time to enhance customer relationships. Immerse yourself in the future of AI-enabled application development by working with Power Automate, Power Apps, and the new Copilot Studio. With this book, you'll learn foundational AI concepts as you explore the extensive capabilities of the low-code Power Platform. You'll see how Microsoft's advanced machine learning technologies can streamline common business tasks such as extracting key data elements from customer documents, reviewing customer emails, and validating passports and drivers' licenses. The book also guides you in harnessing the power of generative AI to expedite tasks like creating executive summaries, building presentations, and analyzing resumes. You'll build apps using natural language prompting and see how ChatGPT can be used to power chatbots in your organization. By the end of this book, you'll have charted your path to developing your own reusable AI automation patterns to propel your business operations into the future. What you will learn Interact with ChatGPT using connectors and HTTP calls Train AI models to identify the key elements of documents Use generative AI to answer questions about organizational content Leverage AI image recognition services to describe pictures Use generative AI tools to help build workflows and apps Build chatbots using the new Copilot Studio Analyze customer feedback using AI sentiment analysis tools such as AI Builder Who this book is for If you're interested in exploring the capabilities of modern AI technologies in the workplace, this book is for you. Specially tailored for IT professionals, developers, business leaders, human resources administrators, managers, and entrepreneurs-anyone aspiring to become a productivity rockstar will find this book helpful for extending their skill set through hands-on exercises. The content is beginner-friendly, assuming no knowledge of machine learning or artificial intelligence concepts, making it a perfect starting point for newcomers to the field.

Contents:

Cover

Title Page

Copyright

Dedication

Contributors

Table of Contents

Preface

Chapter 1: Introduction to AI Services

What kinds of things can Generative AI do?

What is Power Platform?

Learning about Power Automate

Learning about Copilots

Learning about Power Apps

Learning about AI Builder technologies

Understanding Power Platform licensing

Exploring additional AI services

Working with Azure AI Services

Working with OpenAI models

Working with services from Google, Anthropic, and more

Summary

Chapter 2: Configuring an Environment to Support AI Services

Configuring Azure

Requesting API access for Azure OpenAI services

Setting up OpenAI service resources in Azure

Configuring API access for ChatGPT

Configuring your workstation

Configuring Power Platform

Chapter 3: Talking to ChatGPT

Working with ChatGPT as a user

So, what's a token?

Sending prompts to ChatGPT

HTTP

OpenAI GPT-3 completions

Retrieving data from ChatGPT

So, what exactly is JSON?

Working with ChatGPT's JSON output in Power Automate

Chapter 4: Using ChatGPT and Copilot to Create Flows and Apps

Working with Power Automate

Using ChatGPT to create flows

Using ChatGPT Plus to create flows

Using Copilot to create flows

Working with Power Apps

Using ChatGPT to build an app

Using Copilot to build an app

Chapter 5: Bootstrapping a Power App with Copilot

Configuring prerequisites

Creating identities in Entra ID

Creating a Dataverse environment

Building a new Power App with Copilot

Configuring the data elements

Creating the model-driven backend app

Creating the canvas frontend app

Enabling automation

Further exploration

Chapter 6: Processing Data with Sentiment Analysis.

What is sentiment analysis, anyway?

Licensing prerequisites

Configuring solution prerequisites

Creating a shared mailbox

Creating a Microsoft Teams team

Configuring a sentiment analysis flow

Testing the flow

Chapter 7: Using Power Automate and AI to Build PowerPoint Presentations

Learning about the Encodian Flowr connector

Input formatting

Tokens

Populate PowerPoint

Merge Presentations

Interacting with Wikipedia articles

Creating a PowerPoint template

Creating the flow

Creating the Generate Content Summaries scope

Configuring the JSON parameters

Customizing the GPT prompt

Creating the Generate Slides scope

Working with Encodian Flowr

Chapter 8: Building an Event Registration App with Identity Verification

Designing a solution

Configuring SharePoint Online

Establishing a Teams meeting

Building an input form

Creating flows

Configuring a flow to handle form submission

Processing the identity document

Sending confirmation messages

Chapter 9: Implementing an AI-Enabled Resume Screener

Creating a team

Configuring the AI model

Enabling the Cloudmersive connector

Creating a flow

Configuring the trigger and variables

Processing the attachment and candidate record

Extracting information from a resume and updating a candidate record

Evaluating the resume with a prompt

Updating the candidate record

Testing the flow.

Further exploration

Chapter 10: Crafting an Executive Summary with GPT

Enabling subscriptions

Preparing a document template

Setting up a cloud storage provider

Configuring the trigger

Converting the document

Sending the content to GPT

Populating the document and saving the new file

Chapter 11: Using AI to Tag Images in a SharePoint Library

What is computer vision?

Creating a computer vision service

Configuring a SharePoint library

Working with computer vision

Updating the image details in the library

Chapter 12: Creating a Generative AI-Based Bot

Learning about the solution

What's a topic, anyway?

What are generative answers?

Preparing solution prerequisites

Creating the copilot

Customizing the copilot

Creating a new topic that uses ChatGPT

Disabling template topics

Adding content for generative AI

Testing the copilot

The Holidays topic

Generative answers

Chapter 13: Publishing a Generative AI-based Bot

Publishing a bot to Teams

Publishing the bot

Testing the bot

Approving the bot

Publishing a bot to a website

Publishing a bot to Facebook

Publishing a bot to other endpoints

Index

Other Books You May Enjoy.

Notes:

Description based upon print version of record.

Building an input form

Description based on publisher supplied metadata and other sources.

ISBN:

9781835089927

1835089925

OCLC:

1434170243