Knowledge communication in global organisations : making sense of virtual teams / Nils Braad Petersen.

Format:

Book

Author/Creator:

Petersen, Nils Braad, author.

Series:

Routledge studies in management, organizations and society.

Routledge studies in management, organizations and society

Language:

English

Subjects (All):

Virtual work teams--Management.

Virtual work teams.

Telecommunication--Social aspects.

Telecommunication.

Knowledge, Sociology of.

International business enterprises.

Communication in organizations.

Organizational change.

Physical Description:

1 online resource (237 pages)

Edition:

1 Edition.

Place of Publication:

New York, New York : Routledge, [2023]

Summary:

"While organisations become more and more global, they also become more and more dispersed and virtual. This challenges the sense of a shared organisational identity and the ability of employees to communicate personally held knowledge. To address these challenges this book offers an innovative multidisciplinary approach to knowledge communication in global organisations. The book develops a multidisciplinary analytical lens through which to understand employee identity formations and knowledge communication practises. Using detailed analyses of interviews from a real organisation, the book builds an understanding of how 21st century employees make sense of a virtual organisational reality characterised by multiple simultaneous projects and virtual, dispersed teams. These analyses are conducted using a new discourse analysis method for analysing research interviews, Discursive Sensemaking Analysis. Using these methods and findings, researchers, project managers and HR professionals will be able to analyse their own organisations to discover how employees make sense of the complexity of 21st century global organisations"-- Provided by publisher.

Contents:

Cover

Half Title

Series Page

Title Page

Copyright Page

Table of Contents

List of Illustrations

1 Introduction

PART 1 Discursive Sensemaking - foundation, theory and method

2 Discursive Sensemaking Analysis - a foundation

3 Discursive Sensemaking Analysis - a theory

4 Discursive Sensemaking Analysis - a method

PART 2 Multidisciplinary perspective on knowledge communication practices in virtual teams

5 Challenges and opportunities of virtual work in global organisations

6 A vocabulary for describing virtual knowledge communication

7 Knowing as learning in Communities of Practice (CoP)

8 Professional identity as (d)iscursive construction

9 Relationships supporting virtual knowledge communication

10 Conclusion and discussion of theory and findings

Glossary

Appendix

Index.

Notes:

Includes bibliographical references and index.

Description based on print version record.

ISBN:

1-00-301592-1

1-000-82393-8

1-003-01592-1

1-000-82395-4

9781003015925

OCLC:

1351657473