Manager's guide to navigating change / Stephen Rock.

Format:

Book

Author/Creator:

Rock, Stephen, author.

Series:

McGraw-Hill's AccessEngineering

Language:

English

Subjects (All):

Organizational change.

Management.

Genre:

Electronic books.

Physical Description:

1 online resource

Edition:

First edition.

Place of Publication:

New York, N.Y. : McGraw-Hill Education, [2013]

Language Note:

In English.

System Details:

text file PDF

Summary:

The only guarantee in business is change. All managers need to understand that they will either be buffeted by change or help shape it. Knowing how to do that is the real test of leadership in today's organizational environments. Manager's Guide to Navigating Change provides methods for managing risks and ensuring the organization continues to move forward through turbulence created by both internal and external events.

Contents:

Acknowledgments

Introduction

1. Faster, easier changes: the business case for change management

Changing the "change curve"

Change management isn't rocket science

What does and doesn't affect change management

Change management works

Manager's checklist for chapter 1

2. Organizational change starts with individual change

The biology and psychology of change

The resistance you'll encounter

Handling resistance

Why and how major change initiatives fail

Manager's checklist for chapter 2

3. The vision: starting with the end in mind

Step 1. Defining what the future looks like

Step 2. Understanding the rationale for change

Step 3. Understanding the approach for achieving the change

Communicating the vision

The importance of a clear vision

Manager's checklist for chapter 3

4. Creating sustainable change

Aligning your efforts

Objectives

Processes

People

The glue: change leadership

Making change sustainable

Manager's checklist for chapter 4

5. The aspire framework for change

You're the architect

Aspire overview

Doing a stakeholder analysis

Be an architect of change

Manager's checklist for chapter 5

6. Creating awareness

Assess the as-is: where does your audience stand?

Set the goals: establish your awareness goals

Plan your awareness program: how will you communicate?

Implementing, recognizing, and evaluating

The critical awareness step

Manager's checklist for chapter 6

7. Ensuring understanding

Poised for success

Cascading information

Engaging senior leaders in understanding

Training as the key to understanding

Creating a successful training program

Manager's checklist for chapter 7

8. Participating in the change process

Why participation is crucial

Building active participation

Who should participate in the change process?four key roles

Know when to call your people in, and when to hold off

How the four key roles participate

Many of us already know how to build a change plan

Manager's checklist for chapter 8

9. Using leverage to ease the effort

When to build your leverage program

Leadership alignment

C.r.e.a.t.e. A thriving change environment

Keeping alignment means managing your stakeholders

Change agents

Communications: create once; use many times

Manager's checklist for chapter 9

10. Measuring the progress of change

Creating effective milestones

Judging progress

Building your scorecard

Will scorecards work for you?

Good leadership = good scorecards

Manager's checklist for chapter 10

11. The secret weapon: governance

Elements that guide governance

Key elements #1 and #2: establish objectives and guiding principles

Key element #3: grant authority and responsibility in relationships

Key element #4: verify performance

Key element #5: institute cohesive policies and procedures

Key element #6: foster a culture of collaboration

Manager's checklist for chapter 11

12. What is it really like to create change?

Assessing your change environment: the four culture changes

The characteristics you need

Handling conflict: seek collaboration not consensus

The dos and don'ts of compassion

Wrapping it up: your job as a change manager

Model stewardship

Manager's checklist for chapter 12.

Notes:

"Briefcasebooks"-- Cover

"Learn how to effectively communicate new initiatives; Strategies for maintaining a positive workplace; Tools to ensure forward momentum." -- Cover

Includes bibliographical references and index.

Electronic reproduction. New York, N.Y. : McGraw Hill, 2013. Mode of access: World Wide Web. System requirements: Web browser. Access may be restricted to users at subscribing institutions.

Description based on cover image and table of contents, viewed on September 18, 2014.

Other Format:

Print version: Manager's guide to navigating change.

ISBN:

9780071776141 (e-ISBN)

0071776141 (e-ISBN)

9780071769471 (print-ISBN)

0071769471 (print-ISBN)

OCLC:

861751790

Access Restriction:

Restricted for use by site license.