What employees want most in uncertain times : when threats loom, managers must go beyond the tried-and-true techniques for supporting employees to address divergent concerns and build trust / Kristine W. Powers and Jessica B.B. Diaz.

Format:

Book

Author/Creator:

Powers, Kristine W., author.

Diaz, Jessica B.B., author.

Language:

English

Subjects (All):

Personnel management.

Physical Description:

1 online resource (7 pages) : illustrations

Edition:

[First edition].

Place of Publication:

[Cambridge, Massachusetts] : MIT Sloan Management Review, [2022]

Summary:

When researchers asked employees what their supervisor could do to help alleviate the uncertainty that arose from the pandemic, the data revealed five categories of actions managers can take to help workers cope. The study also found that different employees want different kinds of support delivered in different ways during a crisis, including some that managers can't realistically provide. Consequently, managers must prioritize two behaviors: individualized consideration and building trust.

Notes:

OCLC-licensed vendor bibliographic record.

"Reprint 64215."

OCLC:

1361714510

Publisher Number:

53863MIT64215