1 option
Analyzing performance in service organizations / by H. David Sherman and Joe Zhu.
- Format:
- Book
- Author/Creator:
- Sherman, H. David, author.
- Zhu, Joe, 1968- author.
- Language:
- English
- Subjects (All):
- Performance--Management.
- Performance.
- Organizational effectiveness.
- Physical Description:
- 1 online resource (1 volume) : illustrations
- Contained In:
- MIT Sloan management review Vol. 54, no. 4 (Summer 2013)
- Place of Publication:
- Cambridge, MA : MIT Sloan Management Review, [2013]
- Notes:
- Description based on online resource; title from title page (Safari, viewed May 14, 2015).
- Includes bibliographical references.
- OCLC:
- 909802709
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