1 option
Call center training / Nancy M. Giere.
- Format:
- Book
- Author/Creator:
- Giere, Nancy M.
- Language:
- English
- Subjects (All):
- Call centers.
- Telephone in business.
- Employees--Training of.
- Employees.
- Physical Description:
- 1 online resource (16 p.)
- Place of Publication:
- Alexandria, Va. : American Society for Training & Development, 2000.
- Notes:
- Includes bibliographical references.
- OCLC:
- 64549932
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