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Call center training / Nancy M. Giere.

O'Reilly Online Learning: Academic/Public Library Edition Available online

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Format:
Book
Author/Creator:
Giere, Nancy M.
Contributor:
American Society for Training and Development.
Language:
English
Subjects (All):
Call centers.
Telephone in business.
Employees--Training of.
Employees.
Physical Description:
1 online resource (16 p.)
Place of Publication:
Alexandria, Va. : American Society for Training & Development, 2000.
Notes:
Includes bibliographical references.
OCLC:
64549932

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