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Stephen Sweet defines emotional labor.
- Format:
- Video
- Language:
- English
- Subjects (All):
- Industrial sociology.
- Labor.
- Interpersonal relations.
- Physical Description:
- 1 online resource (1 video file (2 min., 25 sec.)) : sound, colour
- Place of Publication:
- London : SAGE Publications Ltd, 2017.
- Language Note:
- Closed-captioned in English.
- Summary:
- Professor Stephen Sweet discusses emotion in the workplace, dividing it into three concepts: having emotions, emotion management and emotional labor. Sweet highlights the sociology behind emotional labor and the conscious effort it takes to change your emotions and the emotions of those around you.
- Participant:
- Academic, Stephen Sweet Ph.D.
- Notes:
- Description based on XML content.
- ISBN:
- 9781473999633
- 1473999634
- OCLC:
- 1017711726
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