Customer Service in the Field / with Noah Fleming.

Format:

Video

Author/Creator:

Fleming, Noah, speaker.

Contributor:

linkedin.com (Firm)

Language:

English

Genre:

Instructional films.

Educational films.

Physical Description:

1 online resource

Place of Publication:

Carpenteria, CA : linkedin.com, 2024.

System Details:

Latest version of the following browsers: Chrome, Safari, Firefox, or Internet Explorer. Adobe Flash Player Plugin. JavaScript and cookies must be enabled. A broadband Internet connection.

Summary:

Learn how to deliver five-star in-person service interactions that foster brand-loyal advocates and maximize the lifetime value of existing clients.

In-person interactions make or break relationships, presenting immense opportunities to drive loyalty and value. In this course, customer service leader Noah Fleming guides you through several vital ways to upskill as a customer service professional. Learn how to deliver positive impressions, foster genuine connections, and elevate visit preparedness. Focus on communicating clearly. Plus, find out the best ways to underpromise and overdeliver, proactively cross-sell, and more. Whether you're tasked with supporting long-term clients or tackling fire-drill situations, this course helps frontline service teams use in-person moments effectively to deepen bonds that compel customers to buy more and even become brand advocates.

Participant:

Presenter: Noah Fleming

Notes:

6/07/202412:00:00AM

Access Restriction:

Restricted for use by site license.