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Practice management for the veterinary team : front office, operations, and development / Heather Prendergast.
Veterinary: Atwood Library (Campus) SF756.4 .P74 2025
Available
- Format:
- Book
- Author/Creator:
- Prendergast, Heather, author.
- Language:
- English
- Subjects (All):
- Veterinary services--Administration.
- Veterinary services.
- Animal health technicians.
- Office management.
- Physical Description:
- xi, 347 pages : color illustrations ; 28 cm
- Edition:
- Fourth edition.
- Place of Publication:
- St. Louis: Elsevier, [2025]
- Contents:
- The heart of veterinary medicine
- The leadership team
- The veterinary team and front office procedures
- Human resources in the veterinary practice
- Veterinary ethics and legal issues
- Professional development
- Telemedicine
- Practice integrated management software
- Medical records management
- Appointment management
- The client experience
- Marketing
- Inventory management
- Controlled substances
- Safety in the veterinary practice
- Finance management
- Strategic planning.
- Notes:
- Third edition published as Front office management for the veterinary team by Elsevier, 2020.
- Includes bibliographical references and index.
- ISBN:
- 044311708X
- 9780443117084
- OCLC:
- 1381444796
- Publisher Number:
- 99996546011
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