Developing communication skills for veterinary practice / Jane R. Shaw, Jason B. Coe.

Format:

Book

Author/Creator:

Shaw, Jane R., author.

Coe, Jason B. (Jason Bradley), author.

Language:

English

Subjects (All):

Veterinarians.

Medical personnel and patient.

Misinformation.

Veterinary Medicine--methods.

Communication.

Professional-Patient Relations.

veterinarians.

Medical Subjects:

Veterinary Medicine--methods.

Communication.

Professional-Patient Relations.

Veterinarians.

Physical Description:

xviii, 238 pages ; 26 cm

Place of Publication:

Hoboken, NJ : Wiley-Blackwell ; [2024].

Summary:

"Developing Communication Skills for Veterinary Practice provides a thorough grounding in practical communication principles for client and team interactions, and helps veterinarians and staff take their communication skills to the next level through self-development and coaching colleagues. The book describes specific evidence-based techniques, gives examples of their use, and demonstrates how to use each skill in the clinical setting, with learning activities to put into practice. It covers every mode of communication, including face-to-face, virtual, telephone, and written communication. Organized by the tasks of the clinical appointment, each chapter showcases specific communication skills. The book introduces a communication toolbox of 20 key communication skills, which can be applied to any area of veterinary practice or veterinary career path. Developing Communication Skills for Veterinary Practice is an invaluable resource for veterinary professionals at any level seeking to develop their communication skills and improve clinical outcomes"-- Provided by publisher.

Contents:

Communication Styles

Opening the Interaction

Information Gathering

Attending to Relationship

Attending to Task

Diagnostic and Treatment Planning

Closing the Interaction

Communication Coaching

Transferring the Skills

Now What.

Notes:

Includes bibliographical references and index.

Other Format:

Online version: Shaw, Jane R. Developing communication skills for veterinary practice

ISBN:

9781119382713

1119382718

OCLC:

1252050552

Publisher Number:

99996552087