Business Engineering and Service Design with Applications for Health Care Institutions.

Format:

Book

Author/Creator:

Barros, Oscar.

Language:

English

Subjects (All):

Business--Data processing.

Health care.

Project management.

Local Subjects:

Business--Data processing.

Health care.

Project management.

Physical Description:

1 online resource (292 p.)

Edition:

1st ed.

Place of Publication:

USA : Business Expert Press, 2013.

Language Note:

English

Summary:

Business Engineering attempts to provide tools, as other engineering disciplines have, for the design of businesses. This implies that enterprises should be formally designed and that their architectures, including processes, people organization, information systems, IT infrastructure and interactions with customers and suppliers should be considered in a systemic way in such design. This Enterprise Design is not a onetime effort, but, in the dynamic environment we face, organizations have to have the capability to continuously evaluate opportunities to improve their designs. Our approach incl

Contents:

Cover; Contents; List of Figures; List of Tables; Prologue; Chapter 1. Introduction; Chapter 2. Relevant Work and Disciplines for This Book; Chapter 3. Patterns for Design; Chapter 4. Design of Service Offerings; Chapter 5. Service Design in Health Care Institutions; Chapter 6. Conclusions; Notes; References; Index; Ad page; Cover

Notes:

Description based upon print version of record.

ISBN:

1-60649-627-1

OCLC:

860626239