Emotional Intelligence at Work : A Personal Operating System for Career Success Richard M. Contino and Penelope J. Holt.

Format:

Book

Author/Creator:

Contino, Richard M.

Contributor:

Holt, Penelope J.

Language:

English

Subjects (All):

Psychology, Industrial.

Physical Description:

1 online resource (178 pages)

Edition:

1st ed.

Place of Publication:

New York : Business Expert Press, 2021.

Summary:

This book explains how to face up to this reality and respond by building street smarts and business emotional intelligence (BEQ). It supports your business success by developing your ability to recognize and effectively manage the destructive emotional tendencies, hidden agendas, and behaviors that exist all around you, and sometimes within you, that block business progress.

Contents:

Cover

Half-Title

Title

Copyright

Dedication

Description

Contents

Introduction

Chapter 1: Business and Your Emotional Agenda

Chapter 2: The Emotional Challenge in Business

Chapter 3: Destructive Agendas: The Hidden Business Killer

Chapter 4: The Basics About Emotions in Business

Chapter 5: Society's Indoctrination and Mistaken Beliefs

Chapter 6: Handling Difficult People

Chapter 7: Getting Comfortable With Being Uncomfortable

Chapter 8: Deceptive and Misguided Decision Making

Chapter 9: Setting an Emotional Frame of Reference

Chapter 10: Uncovering Emotional Baggage

Chapter 11: Honing Business EQ by Spotting Tell-Tale Behaviors

Chapter 12: Integrating the Basics

Chapter 13: Negotiating

Chapter 14: Working Skillfully With Workplace Emotions

Chapter 15: Spotting Saboteurs

Chapter 16: When Saboteurs Are In Charge

Chapter 17: Pulling Together What You've Learned

Chapter 18: Business Battlefield Survival

Chapter 19: Building a Personal Emotional Brand For Success

Chapter 20: The Wrap-Up

About the Authors

Index

Adpage

Backcover.

Notes:

Description based on publisher supplied metadata and other sources.

ISBN:

9781637420195

1637420196

OCLC:

1243551932