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Retail management / Suja R. Nair.
- Format:
- Book
- Author/Creator:
- Nair, Suja R.
- Language:
- English
- Subjects (All):
- Retail trade--Management.
- Retail trade.
- Physical Description:
- 1 online resource (489 p.)
- Edition:
- Rev. ed.
- Place of Publication:
- Mumbai [India] : Himalaya Pub. House, 2009.
- Language Note:
- English
- Contents:
- pt. 1. Introduction and role of research in retailing
- pt. 2. Planning and other management functions
- pt. 3. Stores management and information technology
- pt. 4. Supply chain, customer services and relationship management
- pt. 5. Management of woes, franchising, brand and malls
- pt. 6. Cases.
- Notes:
- Bibliographic Level Mode of Issuance: Monograph
- ISBN:
- 1-64287-629-1
- 1-282-80179-1
- 9786612801792
- 600-00-2862-8
- 1-4416-6149-2
- OCLC:
- 681721993
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