1 option
Trends and opportunities in lodging research / guest editor, Scott Smith [and three others].
- Format:
- Book
- Series:
- Journal of Hospitality and Tourism Insights, 2514-9792 ; Volume 1, Number 3
- Language:
- English
- Subjects (All):
- Hospitality industry.
- Hotels--Finance.
- Hotels.
- Motels--Finance.
- Motels.
- Physical Description:
- 1 online resource (105 pages).
- Edition:
- 1st ed.
- Place of Publication:
- [Place of publication not identified] : Emerald Publishing Limited, 2018.
- Summary:
- The objective of this e-book is to communicate the latest research findings impacting lodging professionals around the world. While this e-book only presents a small sample of the current research efforts related to the lodging industry, the diversity among the topics demonstrate active research efforts across the discipline. The e-book informs leaders, managers, professionals, researchers, educators and policymakers about the latest research findings to shape the work that they do in an applied way.
- Contents:
- Covers
- Editorial advisory board
- Guest editorial
- "How'd you sleep?" measuring business travelers' sleep quality and satisfaction in hotels
- The impact of manager training on employee turnover intentions
- Adoption of homesharing platforms: a cross-cultural study
- Dual branding: a case study of Wyndham
- Using situational crisis communication theory to understand Orlando hotels' Twitter response to three crises in the summer of 2016
- Guest preferences for service recovery procedures: conjoint analysis.
- Notes:
- Description based on print version record.
- ISBN:
- 1-78769-630-8
The Penn Libraries is committed to describing library materials using current, accurate, and responsible language. If you discover outdated or inaccurate language, please fill out this feedback form to report it and suggest alternative language.