The best practice [electronic resource] : how the new quality movement is transforming medicine / Charles Kenney.

Format:

Book

Author/Creator:

Kenney, Charles.

Language:

English

Subjects (All):

Medical care--Quality control.

Medical care.

Medicine--Practice.

Medicine.

Physical Description:

xii, 315 p.

Edition:

1st ed.

Place of Publication:

New York : Public Affairs, c2008.

Language Note:

English

Summary:

Americans have always thought their healthcare system was the best in the world. But starting in the late 1990s, shocking reports emerged that showed this was far from the truth. Treatment-related deaths or complications were found to be the fifth leading cause of death for Americans, and hundreds of thousands of patients were being harmed by botched medical procedures. Spurred by the quality crisis, a group of visionary physicians led by Donald Berwick and Paul Batalden embarked on a study of industrial quality improvement techniques, daring to apply them to the practice of medicine despite resistance from the medical community. The Best Practice tells the story of this burgeoning movement, and of how the medical landscape is being radically transformed--for the better.

Contents:

Foreword : call to action / Cleve L. Killingsworth

Introduction : Betsy Lehman

Early history of the new quality movement

The birth of IHI

The Annenberg conference on error

To err Is human

First, do no harm

The Cincinnati children's triumvirate : Uma Kotagal, Jim Anderson, Lee Carter

Virginia Mason medical center and the Toyota production system

Josie King

The learning journey of Jonkoping County, Sweden

Kaiser Permanente and the future of health care

The Holy Grail .

Notes:

Bibliographic Level Mode of Issuance: Monograph

Includes bibliographic references (p. 287-294) and index.

ISBN:

1-58648-619-5