Insightful quality : beyond continuous improvement / Victor Sower and Frank Fair.

Format:

Book

Author/Creator:

Sower, Victor, author.

Fair, Frank, author.

Series:

Supply and operations management collection.

Supply and operations management collection

Language:

English

Subjects (All):

Organizational change.

Leadership.

Strategic planning.

Physical Description:

1 online resource (152 pages) : illustrations.

Edition:

1st ed.

Place of Publication:

New York, NY : Business Expert Press, [2018]

Summary:

In order to survive and attain market leadership, organizations must engage in longer-term strategic quality activities to address radical, paradigm-shifting improvements that affect the organization and its competitive position. This requires a different way of thinking and acting by leaders and managers that is known as insightful thinking. This book can show you how to achieve this kind of success. It is about how to think insightfully about quality and to increase the creativity, innovation, and agility of an organization and its employees. Quality must be addressed in strategic as well as operational terms in order for organizations to compete effectively over the long term. Strategic quality management requires insightful leadership.The second edition updates the case discussions about real organizations that illustrate the main points of the book. It challenges leaders and managers to adopt a new way of thinking and presents thought-provoking ideas about how organizations can begin the process of charting their own paths to insight and lasting success.

Contents:

Cover

Contents

List of Tables

List of Figures

List of Examples

Abbreviations and Acronyms

Acknowledgments

Chapter 1: Introduction

Chapter 2: Why Continuous Incremental Improvement Is Not Sufficient for Organizational Success

Chapter 3: Insight

Chapter 4: The Insightful Organization

Chapter 5: Insightful Ways of Thinking for Managers

Chapter 6: Insightful Use of Existing Tools

Notes

References

Index

Adpage

Backcover.

Notes:

Description based on print version record.

ISBN:

9781948580557

1948580551