Blackwell's five-minute veterinary practice management consult / Lowell Ackerman.

Format:

Book

Author/Creator:

Ackerman, Lowell J.

Contributor:

Ackerman, Lowell J.

Series:

Five minute veterinary consult.

Language:

English

Subjects (All):

Veterinary medicine--Practice.

Veterinary medicine.

Physical Description:

807p.

Edition:

2nd ed.

Place of Publication:

Ames, Iowa : John Wiley & Sons, Inc., 2014.

Summary:

Blackwell's Five-Minute Veterinary Practice Management Consult, Second Edition has been extensively updated and expanded, with 55 new topics covering subjects such as online technologies, hospice care, mobile practices, compassion fatigue, practice profitability, and more. Carefully formatted using the popular Five-Minute Veterinary Consult style, the book offers fast access to authoritative information on all aspects of practice management. This Second Edition is an essential tool for running a practice, increasing revenue, and managing staff in today's veterinary practice. Addressing topics ranging from client communication and management to legal issues, financial management, and human resources, the book is an invaluable resource for business management advice applicable to veterinary practice. Sample forms and further resources are now available on a companion website. Veterinarians and practice managers alike will find this book a comprehensive yet user-friendly guide for success in today's challenging business environment.

Contents:

Marketplace

Client relationship management

Communications

Financial management

Cash management

Human resources

Marketing management

Operations management

Technology management

Administrative management

Practice safety

Legal issues

Planning & decision making

Facility management, design & construction.

Notes:

Description based upon print version of record.

Includes bibliographical references and index.

ISBN:

1-118-66235-0

1-118-66218-0