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Closing a sale : ten tips to turn prospects into customers / written by Irene Guittin ; tranlated by Rebecca Neal.
- Format:
- Book
- Author/Creator:
- Guittin, Irene, author.
- 50MINUTES.COM
- Series:
- Coaching.
- Coaching
- Language:
- English
- Subjects (All):
- Selling.
- Sales personnel--Training of.
- Sales personnel.
- Physical Description:
- 1 online resource (58 pages).
- Edition:
- 1st ed.
- Place of Publication:
- [Place of publication not identified] : 50Minutes.com, 2018.
- Summary:
- Ready to take your business to the next level? Find out everything you need to know about effective sales techniques with this practical guide. It is tempting to think that sales skills are something that you either have or do not have, and it is certainly true that selling does not come naturally to everyone. In reality, by following a small number of golden rules, anyone can win over even the most challenging customers. This concise and straightforward guide will give you the tools you need to hone your powers of persuasion, showcase your product's strengths, build positive customer relationships and secure repeat business. In 50 minutes you will be able to: •Adapt your sales pitch based on your customer's needs and motivations •Communicate effectively with customers to avoid misunderstandings and persuade them to make a purchase •Establish a relationship based on trust with your customers and keep them coming back ABOUT 50MINUTES.COM | COACHING The Coaching series from the 50Minutes collection is aimed at all those who, at any stage in their careers, are looking to acquire personal or professional skills, adapt to new situations or simply re-evaluate their work-life balance. The concise and effective style of our guides enables you to gain an in-depth understanding of a broad range of concepts, combining theory, constructive examples and practical exercises to enhance your learning.
- Contents:
- Intro
- Closing a sale
- Effective sales: the basics
- Pay attention to the customer
- Work out what the customer needs
- Find the best solution
- Summary
- Top tips
- FAQs
- How long should a sale take?
- The customer has their heart set on a particular product, but I do not think it is right for them. What should I do?
- Should I provide an exhaustive description of the product's features?
- Is it better to conceal the product's weak points or to be transparent?
- A customer is taking up a lot of my time while I have others waiting for me. How can I cut the conversation short without losing them?
- The customer seems to be won over, but they want to make the purchase later. How can I close the sale now?
- The customer wants to compare my offer with the competition. How can I get them to buy from me?
- What should I say to the customer to win their loyalty?
- Over to you
- Are you a hunter or a farmer?
- Become a hunter-farmer or a farmer-hunter
- Further reading.
- Notes:
- Description based on print version record.
- ISBN:
- 9782808005005
- 2808005008
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