Leading and managing strategic suppliers / Richard Moxham.

Format:

Book

Author/Creator:

Moxham, Richard, author.

Series:

Strategic management collection.

Strategic Management Collection

Language:

English

Subjects (All):

Strategic planning--United States.

Strategic planning.

Physical Description:

1 online resource (227 pages).

Edition:

1st ed.

Place of Publication:

New York, New York : Business Expert Press, [2019]

Summary:

This book provides practical guidance on the knowledge and skills required for managers whose role involves the management of the relationship with and the performance of strategically important suppliers. Strategic suppliers provide critical products and services to their clients. In a production environment, if the supply chain for critical components breaks down and delivery dates are missed, the production line may stop. If an IT supplier fails to deliver key system development projects on time, the implications for the business can be catastrophic. With the growth of outsourcing, where entire business functions are delegated to a supplier, the dependency on them is further increased; with offshoring there are additional complexities. An organization's ability to manage its strategic supplier base effectively is central to its performance, competitiveness, and future success. This book provides practical guidance on the knowledge and skills required for managers whose role involves the management of the relationship with and the performance of strategically important suppliers. Although the focus is on the management of suppliers during the live relationship, the approach is holistic as the entire supplier management process is discussed in detail using a Supplier Lifecycle model. There are five stages--identify the business requirement, research the supply market, carry out procurement and supplier selection, integrate and transition to the new supplier and their services, and manage the delivery of the products and services for the contracted period.

Contents:

Cover

Leading and Managing Strategic Suppliers

Copyright

Contents

Acknowledgments

Chapter 1: Introduction

Chapter 2: Definitions, Lifecycle, and Key Themes

Chapter 3: Defining Requirements

Chapter 4: Research

Chapter 5: Sourcing Overview

Chapter 6: Contract Knowledge and Supplier Background

Chapter 7: Internal Stakeholder Management

Chapter 8: Establishing the Working Code

Chapter 9: Cross-Cultural Working

Chapter 10: Supplier Communication and Influencing

Chapter 11: Performance Review and Development

Chapter 12: Operational Negotiation

Chapter 13: Managing Changing Requirements

Chapter 14: Handling Conflicts and Disputes

Chapter 15: Keeping the Supplier Engaged

Chapter 16: Managing the Exit

Chapter 17: Summary, Key Messages, Summary of Reading List, and Other Resources

About the Author

Index

Ad Page

Back Cover.

Notes:

Includes index.

Description based on print version record.

ISBN:

1-948198-67-3