Progress in hospitality research / [edited by] Fevzi Okumus.

Format:

• Book

Contributor:

• Okumus, Fevzi, editor.

Series:

• International Journal of Contemporary Hospitality Management: Volume 26, Issue 5
• International Journal of Contemporary Hospitality Management, 0959-6119 ; Volume 26, Number 5

Language:

English

Subjects (All):

• Hospitality industry.
• Tourism.

Physical Description:

1 online resource (177 p.)

Place of Publication:

Bradford, [England] : Emerald Insight, 2014.

Language Note:

English

Summary:

This ebook on contemporary hospitality research addresses key issues and challenges in the hospitality and tourism field. Written by leading scholars in the hospitality and tourism field to contribute it: addresses productivity, quality and relationship marketing in service operations; explains and synthesizes major services operations research foci from the past century; presents a critical review of the human resources management (HRM) research in the generic HRM and the hospitality fields; evaluates the evolution of hospitality marketing research over the last 25 years and illustrates how t

Contents:

Cover; EDITORIAL ADVISORY BOARD; Editorial; Productivity, quality and relationship marketing in service operations; Operations research from 1913 to 2013; A review of human resources management research; The evolution of marketing research; Progress on information and communication technologies in hospitality and tourism; Hospitality finance and managerial accounting research; Strategic management research in hospitality and tourism: past, present and future; Theoretical examination of destination loyalty formation

Notes:

• Description based upon print version of record.
• Includes bibliographical references.
• Description based on online resource; title from PDF title page (ebrary, viewed November 18, 2014).

ISBN:

1-78441-257-0