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Service Excellence : How to Exceed Expectations Every Time / with Michael Kerr and Madecraft.
- Format:
- Video
- Author/Creator:
- Kerr, Michael, speaker.
- Language:
- English
- Genre:
- Instructional films.
- Educational films.
- Physical Description:
- 1 online resource
- Place of Publication:
- Carpenteria, CA : linkedin.com, 2024.
- System Details:
- Latest version of the following browsers: Chrome, Safari, Firefox, or Internet Explorer. Adobe Flash Player Plugin. JavaScript and cookies must be enabled. A broadband Internet connection.
- Summary:
- Learn proven strategies to successfully contribute to a service-first workplace culture that exceeds customer expectations.
- Exceed customer expectations with Michael Kerr's expert strategies for creating a standout service culture. In this course, Michael shares how to foster a service-first mindset, anticipate customer needs, and communicate effectively to ensure satisfaction. Learn processes that transform ordinary customers into loyal advocates, ultimately enhancing your business's reputation and growth. After completing this course, you'll be able to ensure every interaction adds value to your customer relationships.
- Participant:
- Presenter: Michael Kerr
- Notes:
- 5/07/202412:00:00AM
- Access Restriction:
- Restricted for use by site license.
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