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Accenture PLC : profiting from employee trauma and the reality of content moderation / Jessica Clough, Taryn Watford, Allison Wray.
- Format:
- Book
- Author/Creator:
- Clough, Jessica, author.
- Watford, Taryn, author.
- Wray, Allison, author.
- Series:
- SAGE business cases.
- SAGE business cases
- Language:
- English
- Subjects (All):
- Social media--Psychological aspects.
- Social media.
- Internet industry.
- Industrial welfare.
- Physical Description:
- 1 online resource.
- Place of Publication:
- London : The Eugene D. Fanning Center for Business Communication, Mendoza College of Business, University of Notre Dame, 2021.
- Summary:
- For $500 million annually, Facebook contracts Accenture PLC to moderate content that violates its Terms of Service and is not caught by artificial intelligence. The graphic nature of the content has led to mental health issues for content moderators, as well as multi-million-dollar lawsuits, leading Accenture managers to reconsider the value of the Facebook contract.
- Notes:
- Description based on publisher supplied metadata and other sources.
- ISBN:
- 1-5296-2036-8
- 9781529620368
- OCLC:
- 1362532205
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