Best Possible Outcome : A Field Guide to Business Decision-Making and Crisis Planning.

Format:

Book

Author/Creator:

Callender, Garth.

Language:

English

Subjects (All):

Decision making.

Crisis management.

Physical Description:

1 online resource (214 pages)

Place of Publication:

Newark : John Wiley & Sons, Incorporated, 2023.

Summary:

Learn how to make hard decisions in difficult situations -- and ensure a successful outcome In boardrooms and workplaces, as in war zones, there is a simple truth: leaders must make hard decisions. It's only through timely decision-making and clear, considered strategy that leaders can cut through ambiguity and chaos -- and protect their people and their organisation. With Best Possible Outcome, you'll learn how the military cultivates the mindset, the people, and the processes that ensure success even in tough times. What's more, you'll discover how to systematically implement those lessons within your business. With over 25 years' experience in the Australian Army, from on-the-ground combat to intelligence, Lieutenant Colonel Garth Callender has learned what it takes. In Best Possible Outcome, he shares remarkable stories from his time in service and delivers insightful lessons about risk, resilience, and agility. You'll discover a pragmatic, three-pillar leadership framework that allows leaders in any field to embrace challenges, drive innovation, and maximise results. Ultimately, you'll establish a system that ensures the best possible outcome in any situation. Develop the mindset and leadership skills essential for: Understanding and managing real risk Building organisational resilience Making difficult ethical decisions Staying ahead of the competition Achieving success under pressure and despite uncertainty From managing risk on the streets of Afghanistan to unpacking what insurgents know about organisational agility, Garth shows how the skills used to lead teams in military conflict can improve organisational responsiveness. Best Possible Outcome will show you how to lead strategically, assess outcomes clearly, and establish a pathway out of vulnerability and crisis.

Contents:

Cover Page

Title Page

Copyright Page

Contents

About the Author

Prologue

Introduction

Levels of disorder

Global challenges generate local crises

Achieving the best possible outcome

Introduction to the BPO Standard

Getting the most out of this book

Pillar I The optimal mindset

Chapter 1 Lead with a risk mindset

Risk identification

Analysing risk

Likelihood rating: 'highly likely'

Consequence rating: 'catastrophic'

Overall risk rating: 'severe'

Absence of a risk culture

The value of a risk culture

Building a risk culture in your organisation

Risk relates to people

Reflection activity

Chapter 2 Ethics and calibrating your moral compass

Training ethical decision-making

Military ethical decision-making

Lethal decisions

Warning shots are not authorised

Identify the threat

The ethical dilemma

Breaking rules

How does this relate to your workplace?

Ethical decision-making

Chapter 3 Think, plan and lead strategically

Establishing strategic objectives

Chapter 4 Trust your instincts

One we got very right

Chapter 5 Communicate with a strong, clear voice

Controlling the narrative

When no one controls the narrative

The danger of the absence of a narrative

A strong, clear voice aligned to strategy

Chapter 6 Leading with a clear and unbiased view

Balancing facts to best capture reality

Pessimism bias

Know which way you swing

Pillar II The right team

Chapter 7 Observations on building teams

Ensuring the right individuals in your team

Leadership in the Taliban

Promotion and employee satisfaction

What the Taliban can teach us

Chapter 8 The value of a cognitively diverse team.

A cognitively diverse team

Scenario planning

Chapter 9 Keep your team informed and communicating

The rose-coloured ballistic goggles from overly optimistic training

The dangers of keeping secrets

The magic black box

Background of the jammers

Withholding information damages your team

How language is part of culture

The language of bombs

Cliques and elites

Chapter 10 Stay ahead of the competition

New technology on the battlefield

Powerful explosives matched with commercial, off-the-shelf technology

Coalition military response

The key to agility is often simplicity

Not the end of it

Chapter 11 Promote a resilient team

Building a succession culture

The importance of stable leadership

A true succession culture

A long-term resilient team

Acting as trained, but processing personally

Supporting your team following trauma

Chapter 12 Stress test your plan

Military planning

Lessons for business leaders

Chapter 13 Expect the unexpected

Process and performance

Train your team for the unexpected

Pillar III The BPO Method

Chapter 14 Understand and prepare for uncertainty

Preparing your organisation to respond in the face of adversity

The OODA Loop: what a fighter pilot can teach us about decision-making

Decision-making

Cut through the emotion

When to call a crisis meeting

Chapter 15 Battle preparation

Time management

Your command team: have you got the right people in the room?

Key command roles: who does what?

The General

The Staff Officer

The Sergeant

The command post

Chapter 16 Observe your competitive environment

Once the flag goes up.

Facts and updates

Assumptions

Chapter 17 Orient your team

Military intelligence process

A case study

Most likely scenario

Worst-case scenario

Set strategic objectives

Strategising in a dynamic environment

Chapter 18 Making decisions in a crisis

Action planning and allocation of responsibilities

Wargaming

Make sure words are backed up by actions

Schedule next meeting and confirm deliverables

Meeting adjourned!

Chapter 19 Execute the plan, monitor the battle, reflect and regroup

Stand down: what to do when things calm down

After-action reviews

Find opportunities to reflect and regroup

Epilogue

Acknowledgements

EULA.

Notes:

Description based on publisher supplied metadata and other sources.

Description based upon print version of record.

Reflection activity

ISBN:

9781394203338

1394203330

9781394203345

1394203349

OCLC:

1392343662