Essentials of supply chain management / Michael H. Hugos.

Format:

Book

Author/Creator:

Hugos, Michael H., author.

Series:

Essentials Series

Essentials series

Language:

English

Subjects (All):

Business logistics.

Physical Description:

1 online resource.

Edition:

Fifth edition.

Place of Publication:

Hoboken, New Jersey : Wiley, 2024

Summary:

"This practical guide describes how the supply chain operates and discusses the issues and techniques that are relevant for companies seeking to improve the management of their supply chains. This easy-to-use guide contains tips and techniques for maximizing supply chain innovation strategies, as well as real-world examples. This new edition will: Include new and updated Executive Insights Discuss the updated SCOR model (Supply-chain operations reference model is a process reference model developed and endorsed by the Supply-Chain Council as the cross-industry, standard diagnostic tool for supply chain management) Add new chapter on Supply Chain Resilience and Risk Management Completely update Chapter 10 and renamed to "The Promise of Real-Time and Sustainable Supply Chains.""-- Provided by publisher.

Contents:

Cover

Title Page

Copyright Page

Contents

Preface

Chapter 1 Key Concepts of Supply Chain Management

Nothing Entirely New-Just a Significant Evolution

How the Supply Chain Works

Production

Inventory

Location

Transportation

Information

The Evolving Structure of Supply Chains

Participants in the Supply Chain

Producers

Distributors

Retailers

Customers

Service Providers

Aligning the Supply Chain with Business Strategy

Understand the Markets Your Company Serves

Define Core Competencies of Your Company

Develop Needed Supply Chain Capabilities

Chapter Summary

Chapter 2 Supply Chain Operations: Planning and Sourcing

A Model of Supply Chain Operations

Plan

Source

Make

Deliver

Demand Forecasting and Planning (Plan)

Forecasting Methods

Aggregate Planning

Product Pricing (Plan)

Relationship of Cost Structure to Pricing

Inventory Management (Plan)

Cycle Inventory

Economic Order Quantity

Seasonal Inventory

Safety Inventory

Procurement (Source)

Purchasing

Consumption Management

Vendor Selection

Contract Negotiation

Contract Management

Credit and Collections (Source)

Set Credit Policy

Implement Credit and Collections Practices

Manage Credit Risk

Chapter 3 Supply Chain Operations: Making and Delivering

Product Design (Make)

Production Scheduling (Make)

Facility Management (Make)

Order Management (Deliver)

Delivery Scheduling (Deliver)

Direct Deliveries

Milk Run Deliveries

Delivery Sources

Return Processing (Deliver)

Supply Chain Operations Can Be Outsourced

Chapter 4 New Technology Changes How Work Is Done

New Technology Is Changing Supply Chain Operations

Key Components of Information Technology

Cloud Computing.

Data Transmission (EDI and XML)

Databases and Business Analytics

Application Systems

Enterprise Resource Planning (ERP)

Procurement Systems

Advanced Planning and Scheduling

Transportation Planning Systems

Demand Planning

Customer Relationship Management (CRM) and Sales Force Automation (SFA)

Supply Chain Management (SCM)

Inventory Management Systems

Manufacturing Execution Systems (MES)

Transportation Scheduling Systems

Warehouse Management Systems (WMS)

New Supply Chain Technology

Industrial Robots

Drones and Driverless Vehicles

Artificial Intelligence (AI)

Internet of Things (IoT) and Big Data

Real-Time Product Information

3D Printing and Additive Manufacturing

Simulation Modeling

Impact on Supply Chain Operations

Combining New Technologies for Agile Supply Chains

Putting New Technologies to Work

Increasing Productivity and Customer Service

Chapter 5 Metrics for Measuring Supply Chain Performance

Useful Model of Markets and Their Supply Chains

Market Performance Categories

Customer Service

Internal Efficiency

Product Demand Flexibility

Product Development

A Framework for Performance Measurement

Customer Service Metrics

Build to Stock

Build to Order

Internal Efficiency Metrics

Inventory Value

Inventory Turns

Return on Sales

Cash-to-Cash Cycle Time

Demand Flexibility Metrics

Activity Cycle Time

Upside Flexibility

Outside Flexibility

Product Development Metrics

Operations that Enable Supply Chain Performance

Collecting and Displaying Performance Data

Three Levels of Detail

The Data Warehouse

Spotlighting Problems and Finding Opportunities

Markets Migrate from One Quadrant to Another

Sharing Data across the Supply Chain

Chapter Summary.

Chapter 6 Supply Chain Coordination and Risk Management

The Bullwhip Effect

Coordination in the Supply Chain

Demand Forecasting

Order Batching

Product Rationing

Product Pricing

Performance Incentives

Supply Chain Product Data Standards

Global Data Synchronization Network

Product Classification

Sales and Operations Planning

How to Start Supply Chain Collaboration

Supply Chain Risk Management

Efficiency versus Responsiveness

Chapter 7 Supply Chain Innovation for the Real-Time Economy

Supply Chain Performance Depends on Timely Data

Urgent Need for Simple and Robust Data Connections

End-to-End Supply Chain Visibility Improves Forecasting and Efficiency

Power of the Self-Correcting Feedback Loop

Coordination and Collaboration in Supply Chains

Excessive Focus on Efficiency Can Cause Problems

Use Collaboration to Reinvent Supply Chain Operations

Collaboration Depends on Common Understanding

Simulations Build Common Understanding

Process for Collaborative Supply Chain Operations

The Right Combination of People and Technology

Simulations Support Collaboration by Driving Consensus

Example of Collaborative Supply Chain Planning

Modular and Flexible Technical Architecture Makes It Possible

Chapter 8 Defining Supply Chain Opportunities

The Supply Chain as a Competitive Advantage

Identify the Business Opportunity and Define the Goal

Create the Strategy

Use Brainstorming to Generate Ideas

Create a Conceptual System Design

Strategic Guidelines for Designing Systems

Define Project Objectives

Create an Initial Project Plan and Budget

Estimate the Project Budget and ROI

Define the Specific Costs and Benefits

System Costs

System Benefits

Chapter 9 Creating Supply Chains for CompetitiveAdvantage

Assessing Technology Needs

Charlie Supply, Inc.-Initial Business Situation

The Business Goal

Business Strategy

Exercise #1: Supply Chain Strategy and Projects

Twelve-Month Project Objectives

Integrated Supply Chain Knowledge Manager

New Opportunities Emerge-Follow-on Situation

Charlie Supply Identifies a New Growth Market

Exercise #2: Participating in a Growth Market

Respond Effectively to the Opportunities of Growth Markets

Strategic Alliances for Competitive Advantage

Structuring Strategic Alliances

Sustainable Growth and Productivity

Chapter 10 The Promise of Resilient and Sustainable Supply Chains

The Start of Something Big

The Potential of the Self-Adjusting Feedback Loop

Harnessing the Feedback Loop to the Supply Chain

Winning at the Game of Real-Time Supply Chains

Efficient and Responsive Supply Chains for a Constantly Changing World

Emergent Behavior in Supply Chains

Adaptive Networks and Economic Cycles

About the Author

Index

EULA.

Notes:

Includes index.

OCLC-licensed vendor bibliographic record.

Description based on publisher supplied metadata and other sources.

ISBN:

9781394217328

1394217323

9781394217335

1394217331

OCLC:

1412153297