Move into a Customer Success Career / with Robbie Kellman Baxter.

Format:

Video

Author/Creator:

Kellman Baxter, Robbie, speaker.

Contributor:

linkedin.com (Firm)

Language:

English

Genre:

Instructional films.

Educational films.

Physical Description:

1 online resource

Place of Publication:

Carpenteria, CA : linkedin.com, 2024.

System Details:

Latest version of the following browsers: Chrome, Safari, Firefox, or Internet Explorer. Adobe Flash Player Plugin. JavaScript and cookies must be enabled. A broadband Internet connection.

Summary:

Leveraging your customer service skills to build a thriving career as a customer success specialist.

Map a path from your current customer-facing support role into the lucrative and mobile career in customer success! As a growing and rewarding field, it's no surprise that customer success is a perennial job on the rise. But how do you make the transition from another role in your company or find a path to a new organization, role, and even industry? In this course, career and customer service expert Robbie Kellman Baxter shares the mindset you need to thrive in customer success, as well as how to navigate the often-hidden job market to get hired as a customer success professional. Learn how to compare your current skills with the ideal customer success skills to identify gaps and develop a plan to round out your missing skills. Explore and recognize your unique strengths and intangibles that make you a great customer success candidate. Plus, find out how to network your way into a customer success job interview.

Participant:

Presenter: Robbie Kellman Baxter

Notes:

2/22/202412:00:00AM

Access Restriction:

Restricted for use by site license.