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Sickness in Health: Bullying in Nursing and other Health Professions / by Brenda Happell.

Springer Medicine eBooks 2024 Available online

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Format:
Book
Author/Creator:
Happell, Brenda, author.
Series:
Medicine.
Language:
English
Subjects (All):
Nursing.
Occupational health services.
Mental health.
Occupational Health.
Mental Health.
Local Subjects:
Nursing.
Occupational Health.
Mental Health.
Physical Description:
1 online resource (165 pages)
Edition:
1st ed. 2024.
Place of Publication:
2024.
Cham : Springer Nature Switzerland : Imprint: Springer, 2024.
Summary:
This book informs students and practitioners of the health professions about workplace bullying and how to recognise it. The health professions have among the highest rates of bullying of any occupational group. This book shines a light on bullying and its very real human consequences for health professionals. Statistics about bullying in health present a disturbing picture. However, they don't convey the human impact on people who only want to do good for others. The author begins by telling how her experiences spurred her to write this book and then introduces the champions, twelve health professionals who contributed their stories. The book starts with the champions' decision to become a health professional, and then describes their bullying experiences, the impact on almost every aspect of their lives and careers, and how they tried to resolve or deal with the bullying. Some were still dealing with bullying, and all felt they had been forever changed by their experiences. The stories show that bullying is much more than the actions of a few, it is deeply embedded in the culture of institutions responsible for providing quality health care. Better preparation for leadership positions and independent processes for reporting unacceptable behaviours and actions are two suggestions for tackling bullying and its consequences. This book shows the necessity to expose these appalling behaviours and their human costs in order to address workplace bullying and create a healthy and safe environment for everyone in healthcare. This volume is aimed at undergraduate and postgraduate students, and practitioners of nursing and other health professions, the general public and other stakeholders of health services. It will enhance their understanding of, ability to recognise, and strategies to cope with, workplace bullying.
Contents:
Intro
Preface
Acknowledgements
Contents
About the Author
1: Introduction
1.1 The Champions
2: Becoming a Health Professional
2.1 Motivations
2.2 Becoming a Specialist
2.3 Becoming an Academic
2.4 Image of Health Professionals
3: Being Bullied
3.1 Experiences of Bullying
3.2 Bullied as Students and New Graduates
3.3 Downward Bullying
3.4 Peer-to-Peer Bullying
3.5 Upward Bullying
3.6 Mobbing
3.7 Beyond the Workplace
3.8 Recognising Bullying
4: Bully Tactics
4.1 The Screaming Mimi
4.2 Subtle Bullying
4.3 The Gatekeeper
Withholding Information
Withholding Resources
Blocking
Micromanagement
Exclusion
4.4 Two-Headed Snake
Backstabbers
Taking Credit
Favouritism
4.5 The Saboteur
Humiliation
Undermining
Attacking Reputation
Unreasonable Work Expectations
Changing the Goalposts
Exploiting Vulnerability
5: What Bullying Did to Me
5.1 The Love of the Job
5.2 Dreading Work
5.3 Loss of Self-Confidence and Self-Doubt
5.4 Fear
5.5 Why Can't I Cope?
5.6 Losing Friends and Colleagues
5.7 With Me Always
5.8 Sleep
5.9 Alcohol
5.10 Driven to the Edge
6: How I Responded
6.1 Subtle Bullying Is Hard to Prove
6.2 Self-protection
Documenting
Trying to Adapt
Self-care
6.3 Seeking Resolution
Taking the Informal Approach
Seeking Help Through Formal Channels
Human Resources
Unions
Reporting Bullying Behaviours
Legal Advice
Nowhere to Turn
6.4 Leaving or Staying?
7: Why Me?
7.1 Gentle Nature
7.2 Assertive and Outspoken
7.3 Seen as Threatening
7.4 Honesty
7.5 Well Respected
7.6 Hard Workers
7.7 Punishment
7.8 Gender
7.9 Mental Health
7.10 Personality
7.11 Being Me
7.12 Basically, I Have No Idea.
8: Life After Bullying
8.1 Where Am I Now?
Those Who Left
Those Champions Considering Leaving
Those Where the Bully Was Removed
8.2 Those Still Dealing with Bullies
8.3 Me After Bullying
8.4 Changing How I Relate to Colleagues
8.5 Views About Bullying
8.6 Forgiveness
9: The Toxic Culture of Health
9.1 Problems with Leadership and Management
9.2 Friendships and Being Liked
9.3 Competition, Self-interest and Insiders
9.4 Hierarchies
9.5 Not Dealing with Bullies
9.6 Surprised at Bully Culture
9.7 Strategies
Addressing Bullying
Processes for Reporting
9.8 Making iIt Happen
Epilogue.
ISBN:
3-031-49336-2

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