The Routledge handbook of diversity, equity, and inclusion management in the hospitality industry / edited by Ashokkumar Manoharan, Juan M. Madera, and Manisha Singal.

Format:

Book

Contributor:

Manoharan, Ashokkumar, editor.

Madera, Juan M., editor.

Singal, Manisha, editor.

Series:

Routledge handbooks

Routledge handbooks.

Language:

English

Subjects (All):

Hospitality industry--Management.

Hospitality industry.

Diversity in the workplace.

Equality.

Physical Description:

1 online resource (xxx, 433 pages) : illustrations.

Other Title:

Handbook of diversity, equity, and inclusion management in the hospitality industry

Diversity, equity, and inclusion management in the hospitality industry

Place of Publication:

Abingdon, Oxon ; New York, NY : Routledge, 2024.

Biography/History:

Ashokkumar Manoharan is Senior Lecturer in Strategic Management at the College of Business, Government and Law. His research interests cover Diversity, Equity and Inclusion management in the hospitality industry, focusing on workforce diversity, migrant workers, people with disability and related diversity management practices, and organizational culture. Dr. Manoharan has been widely published in academic journals, has presented at numerous international conferences, and has been successful in obtaining external grants. Juan M. Madera is Curtis L. Carlson Endowed Professor at the Conrad N. Hilton College of Global Hospitality Leadership, University of Houston. His research interest includes diversity and discrimination in the workplace, employment interview and selection issues, training and development, and research methodology. Dr. Madera has authored more than 90 peer-reviewed journal articles, trade articles, and book chapters. He is the recipient of numerous grants and fellowships, including from the NSF, USDA-NIFA, Sloan Foundation, and Ford Foundation. Manisha Singal is Professor at the Howard Feiertag Department of Hospitality and Tourism Management, Pamplin College of Business, Virginia Tech, USA. Her research explores the relationship between environmental, social, and governance (ESG) issues and financial performance. She also investigates how unique attributes of the hospitality and tourism industry differentially influence firm strategy and performance. Dr. Singal is a recipient of several best paper awards at international conferences and serves as an editorial board member at many journals, including the International Journal of Hospitality Management, the Journal of Hospitality and Tourism Research, and Family Business Review.

Summary:

"Interdisciplinary in terms of both its coverage and contributions, The Handbook of Diversity, Equity, and Inclusion Management in the Hospitality Industry provides an informative and systematic guide to the current state of knowledge on workforce diversity and its management. Global in perspective, this book is a pivotal teaching resource for academics, an illustrative reference resource for PhD students and early career researchers who work on workforce diversity and a practical guide for managers and HR consultants. It will also appeal to wider audiences, including those in tourism, recreation and leisure studies, and other professional fields"-- Provided by publisher.

Contents:

Diversity, equity, and inclusion management in the hospitality industry: Overview and agenda

Historical perception of diversity and its management in the hospitality industry

Theories of diversity, equity and inclusion

Gender diversity in hospitality

Ethnic diversity in hospitality

Age diversity in hospitality

Disability diversity in hospitality

Sexual orientation diversity in hospitality

Indigenous workers in hospitality

Migrant workers in hospitality

Invisible diversity in the hospitality industry

Intersectionality in hospitality

Workforce diversity and management in the hospitality industry: An equal employment opportunity and affirmative action perspective

Diversity recruitment in hospitality: Attracting more applicants and a wider talent pool through employer branding

Diversity training in the hospitality industry

Glass ceilings and sticky floors: Antecedents of gender pay equity in the hospitality industry

Organizational culture and ethnic diversity

Strategic diversity management in hospitality

Diversity management during pandemic

Diversity, equity, and inclusion management in the Australian hospitality industry

Diversity, equity, and inclusion management in Austrian hospitality industry

Diversity, equity, and inclusion management in the Canadian hospitality industry

Diversity, equity, and inclusion management in the Indian hospitality industry

Diversity, equity, and inclusion management in the Japan hospitality industry

Diversity, equity, and inclusion management in the Arab hospitality industry

Hilton’s approach to diversity, equity and inclusion management

Diversity, equity, and inclusion management in clubs

Diversity, equity, and inclusion management in the restaurant industry

Diversity, equity, and inclusion management in the events industry

Lookism in hospitality and tourism: An overview and exploration of contemporary lookism issues

Religious diversity and well-being in the hospitality industry

Future research on diversity management practices in hospitality

Moving toward inclusion and belonging – the significance of belonging in hospitality

The future of diversity, equity, and inclusion research in hospitality.

Notes:

Includes bibliographical references and index.

Description based on online resource; title from digital title page (viewed on September 19, 2023).

Other Format:

Print version: Routledge handbook of diversity, equity, and inclusion management in the hospitality industry

ISBN:

9781003285687

1003285686

9781000963007

1000963004

100096308X

9781000963083

OCLC:

1380420247

Access Restriction:

Restricted for use by site license.