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Communication skills for dental health care providers / Lance Brendan Young, PhD, MBA, Assistant Professor, Department of Communication, Western Illinois University-Quad Cities, Moline, Illinois, Cynthia Rozek O'Toole, MS, RDH, Assistant Clinical Professor, Department of Preventive and Community Dentistry, the University of Iowa College of Dentistry, Iowa City, Iowa, Bianca Wolf, PhD, MPH, Associate Professor, Department of Communication Studies, University of Puget Sound, Tacoma, Washington.
Levy Dental Medicine Library - Reserve RK28.3 .Y68 2015
Available
- Format:
- Book
- Author/Creator:
- Young, Lance Brendan, author.
- O'Toole, Cynthia, author.
- Wolf, Bianca, author.
- Language:
- English
- Subjects (All):
- Communication in dentistry.
- Interpersonal communication.
- Dental personnel and patient.
- Dentistry--Practice.
- Dentistry.
- Dentist and patient.
- Communication.
- Clinical competence.
- Misinformation.
- Cultural competence.
- Dentist-Patient Relations.
- Clinical Competence.
- Attitude of Health Personnel.
- Cultural Competency.
- General Practice, Dental.
- communication (function).
- communication functions.
- Medical Subjects:
- Dentist-Patient Relations.
- Communication.
- Clinical Competence.
- Attitude of Health Personnel.
- Cultural Competency.
- General Practice, Dental.
- Physical Description:
- x, 342 pages ; 24 cm
- Place of Publication:
- Hanover Park, IL : Quintessence Publishing Co, Inc, [2015]
- Contents:
- Understanding communication
- Preparing for patient communication
- Developing cultural competence
- Enhancing listening skills
- Improving verbal skills
- Refining nonverbal communication skills
- Initiating and interviewing
- Interacting during and after procedures
- Presenting treatment plans
- Managing life span challenges
- Managing hearing and speaking challenges
- Managing stigma challenges.
- Notes:
- Includes bibliographical references and index.
- Local Notes:
- Acquired for the Penn Libraries with assistance from the Rosengarten Family Fund.
- ISBN:
- 9780867156904
- 0867156902
- OCLC:
- 908838936
- Publisher Number:
- 99996063527
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