Accessibility and Active Offer : Health Care and Social Services in Linguistic Minority Communities.

Format:

Book

Author/Creator:

Drolet, Marie.

Contributor:

Bouchard, Pier.

Savard, Jacinthe.

Series:

Health and Society Series

Language:

English

Physical Description:

1 online resource (454 p.)

Edition:

1st ed.

Other Title:

Accessibility and Active Offer

Place of Publication:

Ottawa : University of Ottawa Press/Les Presses de l'Universite d'Ottawa, 2017.

Summary:

It is imperative that we train leaders who are able to intervene efficiently with service users and to support a better organization of the workplace. It is especially important to look at the many issues related to postsecondary training and human resources, such as recruiting and keeping these leading professionals. Accessibility and Active Offer thus combines theory and empirical data to help future professionals understand the workplace issues of accessibility and active offer of minority-language services.This English-language adaptation of Accessibilité et offre active features an additional chapter by Richard Bourhis on issues specific to Anglophone communities in Québec.This multidisciplinary collective work is the first to unite researchers in health, social work, sociology, political science, public administration, law and education, in order to gain more thorough knowledge of linguistic issues in health and social services, as well as of active offer of French-language services.Published in English, with a French counterpart.

Contents:

Cover

Title Page

Copyright

Contents

List of Figures and Tables

Abbreviations

Introduction: Social Services and Health Services in Minority-Language Communities: Towards an Understanding of the Actors, the System, and the Levers of Action

Part I: Engaging Actors: Putting the Strategic Analysis to the test

Chapter 1: Active Offer, Actors, and the Health and Social Service System: An Analytical Framework

Chapter 2: Engaging Future Professionals in the Promotion of Active Offer for a Culturally and Linguistically Appropriate System

Part II: Policy Levers and Legal Measures: The Interplay of Actors

Chapter 3: French-Language Health Services in Canada: The State of the Law

Chapter 4: The Co-Construction of the Active Offer of French-Language Services in Ontario's Justice Sector

Part III: Accessibility and the Active Offer of French-Language Services

Chapter 5: The Health of Francophone Seniors Living in Minority Communities in Canada: Issues and Needs

Chapter 6: The Experience of Francophones in Eastern Ontario: The Importance of Key Facilitators (Service Users and Providers) and the Influence of Structures Supporting the Health and Social Services System

Chapter 7: Offering Health Services in French: Between Obstacles and Favourable Factors in Anglophone Hospital Settings

Part IV: Bilingualism and the Active Offer of French-Language Services

Chapter 8: Issues and Challenges in Providing Services in the Minority Language: The Experience of Bilingual Professionals in the Health and Social Service Network

Chapter 9: Recruitment and Retention of Bilingual Health and Social Service Professionals in Francophone Minority Communities in Winnipeg and Ottawa

Chapter 10: Active Offer, Bilingualism, and Organizational Culture

Part V: Issues and Strategies in Educating Future Professionals.

Chapter 11: Teaching Active Offer: Proposal for an Educational Framework for Professors

Chapter 12: Behaviours Demonstrating Active Offer: Identification, Measurement, and Determinants

Appendix: Active Offer of Social and Health Services in French, Version 1.0

Chapter 13: The Necessity for Normalized Tests for Speech, Language, and Hearing Assessment of Young Francophone Children Living in Linguistic Minority Settings: Myth or Reality?

Chapter 14: Bilingual Health Care in Quebec: Public Policy, Vitality, and Acculturation Issues

Conclusion: New Insights into Safe, Quality Services in Official Language Minority Communities

Contributors

Health and Society.

Notes:

Description based on publisher supplied metadata and other sources.

ISBN:

0-7766-2565-9

OCLC:

1038071209