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Accommodating a worker with autism : a call centre experience / Katherine Breward.
- Format:
- Book
- Author/Creator:
- Breward, Katherine, author.
- Series:
- SAGE Business Cases.
- SAGE Business Cases
- Language:
- English
- Subjects (All):
- Autistic people--Vocational guidance.
- Autistic people.
- Autism.
- Developmentally disabled--Employment.
- Developmentally disabled.
- Developmentally disabled--Vocational guidance.
- People with mental disabilities--Vocational guidance.
- People with mental disabilities.
- People with mental disabilities--Employment.
- Physical Description:
- 1 online resource.
- Other Title:
- Accommodating a Worker With Autism
- Place of Publication:
- London : SAGE Publications: SAGE Business Cases Originals, 2020.
- Summary:
- Gwen is a worker with autism who excels at her technical support call center role until she is promoted into a role with more strenuous communication, social, and sensory demands. The new job magnifies the impact of some functional limitations related to her autism, creating accommodation needs that her employer must decide how to best address. In addition, her employer must decide how to address peer bullying and harassment related to both Gwen's disability and her gender-related token status in the organization.
- Notes:
- Includes bibliographical references and index.
- Description based on XML content.
- ISBN:
- 1-5297-2004-4
- 9781529720044
- OCLC:
- 1141315607
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