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Stone cold franchisor ... or victims of the economic crisis? / Colleen Murphy, Mahmood Khan.
- Format:
- Book
- Author/Creator:
- Murphy, Colleen, active 2015, author.
- Khan, Mahmood A., author.
- Series:
- SAGE Business Cases.
- SAGE Business Cases
- Language:
- English
- Subjects (All):
- Cold Stone Creamery--Case studies.
- Cold Stone Creamery.
- Franchises (Retail trade)--Law and legislation--Case studies.
- Franchises (Retail trade).
- Physical Description:
- 1 online resource.
- Place of Publication:
- London : International CHRIE, 2015.
- Summary:
- The case centres on dispute between a group of Cold Stone franchisees and the parent organization. The franchisees filed a lawsuit against Cold Stone Creamery, for failure to provide information regarding funds received by Cold Stone from vendor rebates and unused gift cards. Additionally franchisees alleged that that requirements to purchase over-priced equipment and supplies, vendor and rapid franchise expansion hampered their ability to be profitable.
- Notes:
- Originally Published InMurphy, C., & Khan, M. (2015). Stone cold franchisor … or victims of the economic crisis?. Journal of Hospitality & Tourism Cases, 4(2), 21–26.
- Includes bibliographical references and index.
- Description based on XML content.
- ISBN:
- 1-5297-1187-8
- 9781529711875
- OCLC:
- 1141292825
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