Creating a person-centered library : best practices for supporting high-needs patrons / Elizabeth A. Wahler and Sarah C. Johnson.

Format:

Book

Author/Creator:

Wahler, Elizabeth A., author.

Johnson, Sarah C., author.

Language:

English

Subjects (All):

Libraries and community--United States.

Libraries and community.

Public services (Libraries)--United States.

Public services (Libraries).

Social service--United States.

Social service.

Physical Description:

xii, 242 pages ; 24 cm

Place of Publication:

New York : Bloomsbury Libraries Unlimited, 2024.

Summary:

"Public libraries are struggling to address growing numbers of high-need patrons experiencing homelessness, food insecurity, mental health problems, substance abuse, and poverty-related needs. Creating a Person-Centered Library will help librarians build or contribute to library services that will best address patrons' psychosocial needs. The authors, experienced in both library and social work, begin by providing an overview of patrons' psychosocial needs, structural and societal reasons for the shift in these needs, and how these changes impact libraries and library staff. Chapters focus on best practices for libraries providing person-centered services and share lessons learned, including information about special considerations for certain patron populations that might be served by individual libraries. The book concludes with information about how library organizations can support public library staff. Librarians and library students who are concerned about both patrons and library staff will find the practical advice in this book invaluable"-- Provided by publisher.

Contents:

Understanding your library's unique needs

Transforming library culture

Person-centered programming and services for patrons' needs

Addresssing the needs of specific patron populations

Library collaborations for addressing patrons' needs

Organizational approaches for best supporting staff

Anticipating challenges to change

Afterword

Appendix A: Sample needs assessment: Patrons

Appendix B: Sample needs assessment: Staff

Appendix C: Sample needs assessment: Community

Appendix D: Referral sheet template

Appendix E: Sample behavior response guide.

Notes:

Includes bibliographical references and index.

Other Format:

Online version: Wahler, Elizabeth A. Creating a person-centered library

ISBN:

9781440880834

1440880832

OCLC:

1369510782

Publisher Number:

99995357993