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Leading for Engagement : 7 SINS and 7 SECRETS.
- Format:
- Book
- Author/Creator:
- Swanepoel, Tracey.
- Language:
- English
- Subjects (All):
- Leadership.
- Physical Description:
- 1 online resource (219 pages)
- Edition:
- 1st ed.
- Place of Publication:
- Randburg : Knowledge Resources, 2022.
- Summary:
- The link between performance and employee engagement is proven, logical and compelling. And yet despite engagement ballooning into a billion dollar industry, levels over the past eight years have remained consistently disappointing - the needle is not moving in any significant way. Leading for Engagement: 7 Sins and 7 Secrets challenges leaders to address this. Firstly it highlights the 7 sins that kill engagement. More importantly, it clearly outlines 7 secrets that are scientifically proven to foster engagement. This book describes actionable steps which will enable every leader to:* Integrate strategy, culture and leadership, making them real and accessible to employees at all levels * Simplify the key elements of their company's strategy, and inject employees' work with purpose and meaning * Encourage discussion - the oxygen of change* Inspire alignment towards a clear destination* Harness the power of business stories to make messages stick* Be brave enough to show up authentically * Focus on being a great listener.By offering practical solutions to a fundamental problem, this book empowers leaders with tools and skills to create engaging and high performance environments."This book is compulsory reading for leaders who want to turbocharge their effectiveness and the significance of their legacy, for the good of all." Brand Pretorius, Retired Chief Executive of McCarthy Limited"Thank you to an outstanding author for nailing the essence of leadership."Dr Shirley Zinn, Chair and Independent Non-Executive Director of BoardsABOUT THE AUTHORSTracey Swanepoel completed her BA Communication (Hons) at RAU (cum laude) and her MBA at Henley Business School. She has a deep understanding of strategy, leadership, culture and change management and has pioneered a unique methodology which equips leaders with practical tools to engage employees and enhance businesses performance. She started her career in advertising, working as a strategic planner for FCB, Ogilvy and Grey Worldwide. After completing her MBA dissertation she spent five years at Harmony gold mining company as internal strategy executive before starting her own consulting business, THINKspiration in 2008. Tracey speaks and writes extensively on strategy, culture and leadership issues facing business and is passionate about developing practical solutions. Tracey's first book, "The Leadership Riptide - And How to Escape" was published in 2016, and was selected by the SABPP (South African Board of People Practices) in 2017 as one of their top 5 leadership books.
- Contents:
- Cover
- Title Page
- Copyright Page
- Full Title Page
- ENDORSEMENTS
- TABLE OF CONTENTS
- ABOUT THE AUTHOR
- FOREWORD
- INTRODUCTION
- PART ONE: Engagement: Seven Sins and Seven Secrets
- Who is going to destroy me today?
- The "Sunday scaries" are a thing
- The engagement crisis: It's more than a feeling
- What does this mean for companies?
- What is engagement?
- Why should leaders and companies want it?
- Engaged people are the secret to exceptional performance
- Leading for engagement: Seven sins and seven secrets
- The Seven Sins and Seven Secrets
- Strategy
- How's that working out?
- Culture
- Culture is found in what leaders do, not what brochures say
- Leadership
- Where is your leading leading to?
- Integrating strategy, culture and leadership - the leader's SIM card
- Another day… (Yet) another initiative!
- Seeing the big picture
- We have lost the plot
- Holding out for a hero
- Fear: our Operating System (OS)
- The power disease
- Who we are is how we lead: Authenticity and connection
- Don't be a know-it-all
- Great leaders are great listeners
- The seven Secrets
- PART TWO: Leading Yourself
- Chapter 1: Be brave enough to knowyourself and brave enough to show up as yourself
- Looking for leaders in all the wrong places
- If you are going to be anything, be spiky
- Knowing yourself - what are you creating in your followers?
- Honing your spikiness: purpose, passion and red threads
- Doing what you love vs. finding what you love in what you do: the red threads
- Brave enough to show up as yourself: authenticity, vulnerability and emotion
- EQ: the secret sauce
- Everywhere you go, you always take the "weather" with you!
- How can we use our emotions to lead?
- Leading from the heart
- Chapter 2: Shut up and listen!
- A world that won't stop talking!
- Listening helps you connect.
- Listening blows up stereotypes, and catalyses insights
- Okay, so what is listening, really?
- Why is listening so hard?
- How do you become a good listener?
- Some skills
- Finally: A not-so-fringe benefit
- To think about:
- Work focused:
- Person focused:
- Chapter 3: Connect using the power of stories
- What kind of stories?
- Five reasons why stories make your message stick!
- #1. Stories are memorable and impactful
- #2. Stories convey emotions and emotions inspire action
- #3. Stories create our identity, our culture, and colour our destiny
- #4. Stories instantly convey authenticity, vulnerability and create connection
- #5. Stories are influence tools that change people's minds
- Story-powered leadership
- We all speak story
- Recognise that we are doing it anyway
- What is a story?
- The time and/or place marker
- The series of events
- Dialogue
- The unexpected outcome
- The business point
- Putting stories to work - some health warnings
- Stories at work: some examples
- The "no story" approach
- The "power of story" approach
- Story listening
- To do:
- PART THREE: Leading Others
- Chapter 4: Paint a picture of the future you want to create
- Why a picture of the future works
- Lego blocks vs the Art of the Brick
- How?
- Structured conversations
- The visual analogy
- Thinking out loud together
- Chapter 5: Listen to where your people are
- Listening forms the bedrock of an effectivecorporate strategy
- Story powered culture transformation - change the stories, change the culture
- The value of speaking into anti-stories
- The value of future culture aspirational stories
- Chapter 6: Distil your strategy into a compelling story and visualise it
- The power of why: tell the story of your choices and decisions
- The stickiness of stories.
- Compelling moments
- A picture speaks a thousand words
- Can you "pink elephant" your strategy?
- The pyramid of visualisation
- Visual analogies are a shortcut to understanding
- Visual Maps - the secret to leading for engagement
- Visual Maps simplify, integrate and make sense of complexity
- Visual Maps tell a story - which is memorable, emotional and compelling
- Visual Maps create a shared and inclusive language
- Visual Maps catalyse curiosity and encourage storytelling
- Visual Maps spark stimulating and constructivediscussions
- Visual Maps align everyone to the big picture
- THINKspiration "Strategy to Story" Visual Maps
- The Visual Map content architecture
- The Visual Map prequel: the Feedback Visual
- Chapter 7: Empower employees, from boardroom to shopfloor, to share the story
- High quality conversations = high quality organisations
- What prevents quality conversations?
- Dialogue is the oxygen of change. Why?
- Dialogue drives internalisation
- Asking questions vs. asking the RIGHT questions
- What is a good question?
- Putting it into practice: The Map Discussion Manual (that also develops leaders!)
- Where is my leading leading to?
- The Visual Map "Strategy to Story" Discussion Manual
- Getting the whole company talking about the right stuff
- Line-driven roll-out
- Practising before performing - Visual Map training workshops
- The Visual Map launch
- Ongoing conversations
- IN A NUTSHELL
- SEE IT IN ACTION: 1
- Results
- SEE IT IN ACTION: 2
- Paint the Future Strategy Workshop
- Listen to where the people are
- The Chev's Visual Map
- The Chev Visual Map Discussion Manual
- Appreciation
- References
- Endnotes.
- Notes:
- Description based upon print version of record.
- Description based on publisher supplied metadata and other sources.
- Other Format:
- Print version: Swanepoel, Tracey Leading for Engagement
- ISBN:
- 9781869229412
- OCLC:
- 1323251479
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