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The Road to the Omnichannel Experience.

Academic Video Online: Premium - United States Available online

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Format:
Video
Series:
Academic Video Online
Language:
English
Subjects (All):
Interactive marketing.
Marketing.
Physical Description:
1 online resource (10 minutes)
Place of Publication:
[Place of publication not identified] : IE University Publishing, 2021.
Language Note:
In English.
System Details:
video file
Summary:
In this animated video, Professor Moreno explains the importance of the omnichannel experience, tracing its origins from the early days of e-commerce to contemporary omnichannel marketing and explaining how this experience can be improved across the customer journey touchpoints.
Notes:
Title from resource description page (viewed December 04, 2023).
Part of the metadata in this record was created by AI.

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