1 option
Customer Centric Strategy.
- Format:
- Video
- Series:
- Academic Video Online
- Language:
- English
- Physical Description:
- 1 online resource (5 minutes)
- Place of Publication:
- [Place of publication not identified] : IE University Publishing, 2021.
- Language Note:
- In English.
- System Details:
- video file
- Summary:
- In this video, Professor Moreno defines the concept of customer centricity and discusses the importance of having a customer-centric strategy, outlining several best practices for achieving customer centricity.
- Notes:
- Title from resource description page (viewed December 04, 2023).
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